What are the responsibilities and job description for the Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote position at ZILLION TECHNOLOGIES, INC?
Company Description
Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.
Job Description
Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist
Number of Positions - 1
Job Location - Glen Allen, VA, 22546 (Remote)
Job Description -
The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.
The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.
Qualifications
- Basic understanding of VISA rules/disputes
- Excellent communication skills, including writing, editing, proof reading, and speaking
- Ability to lead projects independently.
- Ability to address audiences of varying sizes internally and externally
- Ability to exercise sound business judgment
- Working knowledge of generally accepted business practices for internal communications
- Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change and comfortable with ambiguity.
- Previous debit card fraud experience/understanding
- Previous Reg. E dispute experience.
Additional Information
Regards,
Praveen Kumar,
Sr. Recruiter
ZILLION TECHNOLOGIES, INC
Email: praveen(at)zilliontechnologies(dot)com
Direct: 571- 814-3745
Website: www.zilliontechnologies.com
Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.
