What are the responsibilities and job description for the Information Technology Project Manager position at Zillion Technologies, Inc.?
- The candidate must have excellent communication skills as he/she will be talking to different stakeholders in addition to helping with issue resolution, testing stories, creating monthly reports etc.
- The candidate must have experience with Jira, JQL, Excel, ServiceNow (ticketing, reporting etc.), Unix/Linux commands etc.
Must Have Qualifications: Excellent communication written and verbal, Jira specifically reporting and strong JQL, Unix/Linux , business and technical Savvy, knows when to escalate, people engagement (approachable, welcoming, first in the room to introduce themselves, confidant). BA in Computer Science, Applied Mathematics, Information Systems – non-negotiable at this time. ServiceNow is highly preferred, prefer 3 years of experience.
Responsibilities:
- Technical Project Manager responsible for monthly software release management processes.
- Focus on code quality, execution of manual regression testing and support automated JUnit(s).
- Collaborate with infrastructure teams and impacted users to coordinate environment change.
- Point person for Incident Management including communications, resolution and root cause analysis.
- Create technical and knowledge documentation, define and drive new procedures.
- Participate in on-call schedule (supporting Northern Virginia time zone), and other related management and technical duties.
Technical Skills:
- 3 years of Technical Project Manager or Product Owner experience.
- Technical background with 3 years of experience developing & maintaining Java/Python software apps.
- Unix troubleshooting and Shell scripting proficiency.
- Experience with Jenkins end to end build, test, deploy and integration with GIT/Antifactory.
Qualifications:
- Bachelor/Master Degree in information systems (MIS), computer science, or a related engineering field.
- Experience with ServiceNow and Release Management practices.
- Experience with Jira is a MUST.
- Experience with Confluence Wiki.
- Able to research and learn new methodologies and technologies and bring knowledge to the team.
