Mortgage System Support / Mortgage Software Support Specialist ( LOCALS ONLY ) - Twice a week Onsite

US citizens / GC Holders / GC EADs ONLY

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma - 9084874334

Email : shaily(at)zilliontechnologies(dot)com / / 9084874334

Mortgage System Support / Mortgage Software Support Specialist

Location : Remote and Onsite Twice a week ( Vienna, VA )

Duration : Long term ongoing with no end date

As a business support specialist the goal is to support our business partners with knowledge of the mortgage / equity process from start to finish.

The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process.

Applicant must have strong communication skills, writing skills and troubleshooting skills.

Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL.

The role will entail troubleshooting complex tickets related to mortgage and equity.

Expected to be able to understand the mortgage / equity system issue at hand and successfully troubleshoot.

Collaborate with various other teams, vendors, internal team members, and leadership.

During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed.

The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations.

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com / / 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email : shaily(at)zilliontechnologies(dot)com / / 9084874334