What are the responsibilities and job description for the Support Specialist (Mortgage Loan Processing/ Lending systems) - Hybrid role - LOCALS ONLY position at Zillion Technologies, Inc.?
*** $23/HR W2 ***
US CITIZENS / Green Card Holders ONLY
NO THIRD PARTIES PLS
THIS IS A DIRECT CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Saakshi Sahni - 703-955-1070
Email: saakshi(at)zilliontechnologies(dot)com // 7039551070
Business Support Specialist
Duration: Long Term Ongoing Project with NO end Date
Direct banking Client
Rate : $23/HR W2
Hybrid - 2 Days a week in Vienna, VA // 3 days fully remote
US CITIZENS / Green Card Holders / EAD Green card ONLY
Job Description:
•Schedule Type: Hybrid with the expectation to report onsite a minimum of 2 days per week
•Schedule Shift (Time): 10:00AM – 6:30 PM EST
•Location: HQ (Vienna, VA) or GPO (Pensacola, FL)
•REL OTS Contractor
As a business support specialist the goal is to support our business partners with knowledge of the mortgage/equity process from start to finish. The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process. Applicant must have strong communication skills, writing skills and troubleshooting skills. Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL. The role will entail troubleshooting complex tickets related to mortgage and equity. Expected to be able to understand the mortgage/equity system issue at hand and successfully troubleshoot. Collaborate with various other teams, vendors, internal team members, and leadership. During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed.
The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations.
Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070
Thanks,
Saakshi Sahni
Zillion Technologies Inc.
Director - Talent Acquisition
Email: saakshi(at)zilliontechnologies(dot)com // 703-955-1070
Salary : $23
