Conversation Designer (UX Content ) - (Portfolio Required)- (Hybrid Role) - LOCALS to VA, MD, DC Area ONLY

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070

UX Content Conversation Designer

Duration: Long Term Ongoing Project with NO end Date

Direct banking Client

Rate : $$ Best Rates Available $$

Hybrid - 2 Days a week in Vienna, VA // 3 days fully remote

Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070

Job Description:

A UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services

Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.

Write conversational content that aligns with our brand voice and user needs.

Work closely with product managers, engineers, and researchers to define and implement conversation strategies.

Use data, user research, and testing to iterate and improve conversations over time.

Define intents, utterances, and response logic for AI/NLU systems.

Help establish and maintain conversation design guidelines and best practices.

Advocate for the user and promote accessibility and inclusivity in language.

Qualifications

2 years of experience in conversation design.

Strong portfolio of conversational work (chat, voice, or multimodal).

Excellent writing and editing skills with an ear for natural-sounding language.

Understanding of design thinking, user experience principles, and accessibility standards.

Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).

Comfort with ambiguity and a collaborative spirit

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070