What are the responsibilities and job description for the Senior Program Manager, HR Technology position at Zillow Group, Inc.?
About the team
Are you seeking to join a dynamic team of program managers dedicated to delivering a spectrum of technology solutions, from large-scale implementations to small optimizations, for Talent Success and Talent Acquisition? The Recruitment Enablement and Experience team collaborates closely with Talent Success / Talent Management partners, as well as our People Org Product and People Org Engineering teams, to provide a comprehensive portfolio of technology solutions. This includes a diverse array of third-party SaaS products and custom-developed applications.
About the role
We are seeking a highly skilled and forward-thinking Technology Enablement Program Manager to join our team at Zillow. This role will focus on technology solutions for Talent Success organization within People organization (HR). The Zillow Group Talent Success organization drives the overall strategy and execution of Talent Management initiatives for all employees, including but not limited to onboarding programs, professional development and performance, and leadership development. Our Talent Success team is a talented group of leaders, consultants, facilitators, designers, program operation leads, program managers and LMS managers. Together, we work to enrich the career and learning experience of our employees so they can develop personally and professionally in alignment with company goals.
This role is crucial in driving the strategic implementation and optimization of technology solutions that enhance our talent management processes, ensuring that our HR operations are efficient, scalable, and aligned with our business goals. The ideal candidate will possess a deep understanding of HR technology, a passion for leveraging tech to improve employee experiences, and the ability to translate complex business requirements into effective technical solutions.
As a Tech Enablement Sr. Program Manager, you will be at the forefront of our efforts to modernize and streamline our talent management systems. You will work closely with HR and Talent Management (TM) leaders, People Product, Engineering professionals, Talent Acquisition and other stakeholders to identify opportunities for technological improvements, lead the selection and deployment of new systems, and ensure that our tools are being used to their fullest potential. Your role will involve not only technical expertise but also a strong focus on stakeholder management and continuous improvement.
In this position, you will have the opportunity to shape the future of talent management at Zillow by implementing innovative solutions that drive efficiency, enhance data accuracy, and provide actionable insights. You will play a key role in ensuring that our technology infrastructure supports our strategic People Org initiatives, from Talent Acquisition and onboarding to performance management and employee development. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to join our team and help us create a world-class talent management experience.
- Work across Talent Management (TM) teams (Onboarding, Performance, Career Development, Leadership) to understand the full spectrum of technology needs, assess gaps in the current employee experience, and identify opportunities for improvement with AI.
- Stay informed on industry trends and TM technology advancements to anticipate future needs and enhancements to the employee experience.
- Work with our People Product partners to conduct in-depth discovery sessions for requirement documentation, tool selection, and implementation plans.
- Partner on the implementation of new tools, including change management and training resources.
- Keep up to date with new technologies and AI advancements in the TM landscape to develop strategies for implementation.
- Partner with TM teams and People Product to build product roadmaps for the Annual Operating Plan
- Use data analytics to monitor the effectiveness of TM technologies ensuring a positive user experience and continuous improvement.
- Create system guides to support employee training on digital TM tools, promoting adoption and engagement.
- Partner with People Product to write and execute User Acceptance Testing (UAT) scripts for new feature / product launches of TM technologies.
This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
Qualifications
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including : the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Salary : $105,900 - $169,100
