What are the responsibilities and job description for the BMW and MINI Customer Service Representative Opener position at Zimbrick, Inc.?
Description & Requirements
No automotive experience necessary! Zimbrick is looking for an exceptional, innovative and passionate individuals who want to grow with us. If you are a customer service expert who’s looking to build a career with excellent opportunity for advancement, we are looking for you.
The Business Development Center (BDC) plays a vital role in connecting all areas of the dealership. Working closely with our Client and Service Advisors you’ll quickly apprehend the inner workings of the automotive industry.
What You Will Do
Provide exceptional customer service through face to face interactions as well as phone, emails, chat and SMS/Texting.
Utilize strong listening and interpersonal skills, assess customer’s needs, and document vehicle concerns.
What You Will Bring
An outgoing personality with strong people skills
Attention to detail, pride in our work, strong work ethic and team-player attitude
Proactive in problem solving
Proficiency in operating and navigating multiple PC-based programs at one time
Ability to demonstrate Zimbrick’s Core Values
What We Provide
Award winning dealership
Paid training and development
Stable hours
Full benefits package, including 401k match and profit sharing
