What are the responsibilities and job description for the Customer service representative position at Zimbrick, Inc.?
You will play a major role in how our customers feel about their experience at our Body Shop. We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others. As the last person a customer interacts with, you have the opportunity to help us earn Customers for Life by leaving a positive lasting impression.
What You Will Do
Smile, greet and thank customers and assist them with any needs
Build positive relationships with customers
Handle customer complaints with poise
Answer phones
Review/process customer repair orders
Process payments from customers quickly and accurately
Follow up with insurance payments to various insurance companies
Process accounts receivable payments
Daily deposit reconciliation
*This role will float between our three body shops on an as needed basis.
What You Will Bring
Communication skills
Teamwork
A positive and professional attitude
Ability to demonstrate the Company’s Core Values every day
What We Provide
Best of Madison Auto Dealer
Flexible schedules
Training – so no experience necessary!
Full benefits package including 401K match and Profit Sharing
