What are the responsibilities and job description for the Service Advisor position at Zimbrick, Inc.?
Are you looking for a job that combines your amazing people skills with your enthusiasm for cars and customer service? Our customers’ lives and lifestyles are dependent on having safe, reliable transportation. Zimbrick Volkswagen of Middleton has a rare VW Service Advisor opportunity available. They trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time.
What We Provide
Best of Madison Auto Dealer
United Way Community involvement
Paid in-house and manufacturer training and mentorship
State of the Art Multi-Point inspection tool
Experienced Service and Parts staff
Full benefits package including 401k, match and profit sharing
What You Will Do
Listen to customer concerns and recommend appropriate diagnostic services and repairs
Provide accurate estimates
Coordinate services or repairs with technicians and parts department
Excellent follow-up with customers on repair status and charges for repairs
Keep up-to-date knowledge of technical bulletins
What You Will Bring
Solid work ethic
Positive and professional attitude
Ability to build rapport and trust with customers
Ability to demonstrate the company’s Core Values every day
Requirements
A valid driver’s license and good driving record
Must be 18 years or older
