What are the responsibilities and job description for the Clinical Implementation Specialist position at Zimmer Biomet?
Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.
What You Can Expect
The Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the Technology Solutions Team, you will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.
How You'll Create Impact
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system, OrthoGrid, ZBAnalytics, and other technologies
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend annual trainings as required
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
What Makes You Stand Out
Your Background
Travel Expectations
Up to 70% travel (some weekend travel required)
This role has a salary range of $70,000-85,000 annually with additional compensation available through bonus opportunities
EOE / M / F / Vet / Disability
Salary : $70,000 - $85,000
