What are the responsibilities and job description for the Clinical Implementation Specialist position at Zimmer Biomet?
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect
The Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the program development team, you will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.
How You'll Create Impact
What Makes You Stand Out
Up to 70% travel
This role pays $70-85k base salary with additional income to be earned through bonus opportunities
EOE/M/F/Vet/Disability
4249
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect
The Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the program development team, you will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.
How You'll Create Impact
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system, Ortho Grid, and ZBAnalytics technologies.
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend annual trainings as required.
What Makes You Stand Out
- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills
- Bachelor's degree in business, Sales, Marketing, or technical discipline preferred. Associate’s degree with equivalent experience will be considered.
- Minimum of 2-3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience
Up to 70% travel
This role pays $70-85k base salary with additional income to be earned through bonus opportunities
EOE/M/F/Vet/Disability
4249
Salary : $70,000 - $85,000
