What are the responsibilities and job description for the Senior Clinical Implementation Specialist position at Zimmer Biomet?
Zimmer Biomet Senior Clinical Implementation Specialist Los Angeles, California Apply Now
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location-specific competitive total rewards, wellness incentives, and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and has a strong sense of belonging.
What You Can Expect
The Senior Clinical Implementation Specialist will promote and support technology-centric product launches at key customer accounts. As part of the program development team, they will educate, train, and assist key stakeholders in the sustainable use of technology, helping customers achieve their technology program goals.
How You'll Create Impact
- Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system, OrthoGrid, and ZBEdge Analytics.
- Partner with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installation, providing in-service to relevant facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases, and supporting advanced technology upgrades as required.
- Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness.
- Promote the highest levels of customer satisfaction through timely response to customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend product trade shows and annual trainings as required.
- Provide support for MedEd events as required.
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
What Makes You Stand Out
Your Background
The salary range for this role is $80-100k with additional income available with bonus opportunities.
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Salary : $80,000 - $100,000
