What are the responsibilities and job description for the Territory Sales Associate Representative position at ZimVie?
We are a globally recognized leader in life sciences, dedicated to restoring daily life by advancing clinical technology to improve patients' smiles, function, and confidence. Our company is built on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves – their best selves – to work every day.
Job Summary
The purpose of this field-based role is to work in conjunction with a Sales Representative or Senior Sales Representative in a designated territory to maintain and grow business with current prescribers and to consistently deliver expected sales results with a specific list of surgeons or accounts in the assigned territory.
Principal Duties and Responsibilities
- Outline, communicate, and deliver on all quarterly sales priorities and commitments.
- Develop strong relationships with current surgeon customers and accounts to consistently maintain and grow business.
- Calls on and closes business with specified surgeon and/or account target list.
- Consistently follows up and services surgeons and accounts regularly.
- Submit electronic orders and supporting documentation through the required platform.
- Provide excellent customer support to accounts, surgeons, and their patients.
- Meet patients in the office or conduct virtual fittings & applications of prescribed device(s) according to the product labeling.
- Record the application of the device(s) and associated components or accessories on the required platform directly following each fitting & application.
- Develop and maintain a high level of technical expertise and sales proficiency to meet the needs of surgeon customers and their patients.
- Provide and submit accurate and relevant sales projections on a regular cadence.
- Report to the relevant sales manager for the area (i.e., Area Sales Manager or Regional Sales Director).
Expected Areas of Competence
- Acknowledge and adhere to all laws and industry standards and/or guidelines.
- Adhere to all ZimVie's policies and Standard Operating Procedures (SOPs).
- Appropriate, effective, and compliant promotion or support of ZimVie's products according to each product labeling.
- Understanding and utilization of insurance reimbursement and payer criteria.
- Commit to fully engaging, learning from, and completing all Z-Learn Learning Management System (LMS) training courses on time.
- Timely and comprehensive reporting of all product complaint.
- Accurate and timely reporting of approved company expenses.
- Consistent and accurate product inventory management.
- Proficiency with internet utilization.
- Proficiency in Microsoft Office Programs (i.e., Word, Excel, PowerPoint, Outlook).
- Experience with Salesforce.com or equivalent CRM preferred.
- Experience with SuccessFactors or equivalent Learning Management System (LMS) preferred.
Education/Experience Requirements
- Technical Expertise: Ability to quickly and efficiently become proficient in articulating and promoting applicable technology and product information based on the labeling, utilizing research to differentiate the technologies and products with an evidence-based medicine approach, and effectively articulate key messaging and position the technologies and products to consistently capture competitive market share.
- Sales Skills: Basic understanding and demonstrated use of a consultative sales model(s) and skills to consistently maintain and support business growth with targeted physicians. Proven track-record of building strong, interpersonal business relationships.
- Strong Business Acumen: Demonstration of Specific, Measurable, Agreed upon, Realistic, and Time-based (SMART) goals to achieve expected sales results. Ability to utilize a Strategic Territory Plan to effectively target, track, and measure progress with impactful accounts and manage territory business with applicable tools.
- Education/Experience: Bachelor's degree with 1 years of dental or sales experience. Will consider other commensurate education and experience.
Travel Requirements
- Up to 95% local travel within the defined territory.
- Up to 15% overnight travel may be required for sales meetings and trainings.