Food and Beverage Director

About Us: Opening Summer 2025 Featuring 32 natural hot spring pools, 16 WorldSprings inspired pools, 3-barrel saunas, 3 cold dip pools, a large freshwater pool and whirlpool. Zion Canyon Hot Springs will be the premier hot springs facility in Southern Utah.

Job Summary:

We are seeking an experienced food and beverage leader who will be responsible for overseeing both our restaurant and bar, ensuring high-quality service, while achieving maximum profitability. This position reports directly to the Assistant General Manager.

Operational Leadership:

• Oversee the daily operation of the entire F&B Department.
• Ensure the facility operates smoothly, efficiently, and in line with company standards.
• Represent the company with a positive and professional image.
• Complete all tasks or duties as they are assigned.

Guest Experience:

• Maintain a welcoming and relaxing atmosphere for all guests.
• Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
• Continuously seek ways to enhance the overall guest experience.
• Menu Development: Collaborate with chefs and mixologists to develop seasonal menus that highlight fresh, local ingredients and innovative culinary trends.

Team Management:

• Recruit, train, and mentor a high-performing food and beverage team, fostering a culture of professionalism and hospitality
• Lead by example and provide hands-on support during peak hours.
• Continuously seek ways to enhance the overall team member experience.
• Employee development through goal setting, accountability, discipline, coaching and annual reviews.

Financial & Administrative Duties:

• Assist with budgeting, financial reporting, and cost control measures.
• Control costs, and optimize revenue through innovative pricing, menu engineering, and inventory control.
• Perform and lead monthly inventories.
• Support revenue-generating initiatives, including events, promotions, and memberships.
• Contribute to the strategic planning and direction of the company through regular manager meetings, retreats, capital project planning and an eye for continuous improvement.

Qualifications:

• ServSafe Manager Certified or willing to complete course upon hire.
• Previous knowledge or experience working for a facility that serves liquor in Utah is a plus.
• Experience with restaurant and inventory management software is a plus.
• Strong organizational and planning skills.
• Work independently without direct supervision. Ability to work well with all levels of management, executive leadership and support staff and employees.
• Proven team building and leadership skills.
• Ability to learn all systems and procedures and become the point person for troubleshooting problems.
• Mindset to always take the most effective role.
• Ability to work in a fast-paced environment.
• Must be patient, poised and able to cope with special situations.
• Knowledge of facility maintenance and operational best practices.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Some travel is required for retreats and training and development.
• Expected to be on call and available to assist in emergency situations.

Physical Requirements:

· Able to lift to 15 pounds.

· Able to bend, stretch, and twist.

· Able to sit or stand for long periods of time.

· Able to climb multiple flights of stairs on daily basis and walk frequently.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Relocate:

• La Verkin, UT 84745: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $80,000