What are the responsibilities and job description for the Housekeeping-Room Attendant position at Zion White Bison Resort?
JOB DESCRIPTION
Title: Housekeeper
Reports To: Glamping Manager
SCOPE OF POSITION:
To ensure guest satisfaction by delivering quality service, consistency, and executing excellence through the entire guest experience. Ensuring standards of cleanliness, hygiene and tidiness are maintained throughout the resort
DUTIES & RESPONSIBILITIES
PRIMARY DUTIES:
- Professionally clean and maintain units in accordance with company standards
- Clean and tidy up resort units (wagons, tipis, cliff dwellings, outdoor kitchens, etc.), hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants
- Dust and polish various surfaces and furniture
- Vacuum, sweep, and mop floors
- Empty trash bins
- Change linens and towels and replace toiletries
- Clean outdoor kitchens, BBQ grills, stock kitchen supplies.
- Wash linens and laundry and stock supply shelves.
- Collaborate with the housekeeping team to complete the daily cleaning schedule.
Complete housekeeping checkoffs in property management system and document cleaning with photos.
- Restock cleaning supplies in the hand cart
- Report any issues that require maintenance
- Effectively communicate by relaying information to management or correct personnel.
- Other duties as needed.
KNOWLEDGE, PREFERRED EDUCATION & CERTIFICATES / SKILLS
- High school diploma or GED certificate
- Basic knowledge of cleaning equipment and supplies
- Physical stamina for being on your feet throughout shifts
- Meticulous attention to detail
- Able to follow instructions
- Time-management skills
- Understand Company Policy Guide
- Be able to speak, read, write and understand English in the workplace.
- Detail Oriented. Self-Starter
- Ability to work multiple shifts, day, evenings, week days, weekends.
- Experience in a resort or Hotel/motel Industry (desirable).
- Must have a valid driver’s license and a clean Motor Vehicle Report.
PERSONAL ATTRIBUTES
- Be honest and trustworthy
- Possess cultural awareness and sensitivity
- Be flexible
- Respect – For others and yourself
- Cooperation – If you need help, ask. If you are asked for help, give it.
- Devotion – Sincere interest in helping our customers and other staff members
- “WOW” – Deliver unexpected great service
- Fun – Be a passionate team player and have FUN!
PHYSICAL DEMANDS:
- Must be able to stand and exert well-paced mobility for duration of shift
- Must be able to exert well-paced ability to reach other areas of the Resort on a timely basis.
- Must be able to lift, up to 50 lbs., heavy items, totes, luggage on a regular basis.
- Must be able to push or pull up to 50lb heavy carts and equipment.
- Must be able to bend, squat, stretch and lift to fulfill tasks.
- Must be able to use computers, which may cause eyestrain.
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
Experience:
- Cleaning: 1 year (Preferred)
Ability to Relocate:
- VIRGIN, UT 84779: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18
