Commercial Card Implementations Rep - Work from Home

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. Zions

Bancorporation is accepting applications for a Commercial Card Implementations Representative to join the team. Bankcard Products & Services partners with the affiliate banks to provide operational and servicing support to our credit and debit card client. In addition, Bankcard drives product development and marketing initiatives as part of the overall Bancorp strategy to promote portfolio growth. This role will report to the new Enterprise Technology Center in Midvale, with an opportunity for 100% work from home availability within the Bank’s primary lending footprint.

The ideal candidate for this position will have the skills and experience necessary to:

Provide dedicated systems support and solution delivery to Commercial Card clients for inquiries that may require extensive research and analysis.

Responsible for managing new client implementations, including the generation and management of client documents, establishing accounts, configuring Visa systems, and performing user training.

Manages basic account implementation workflow and problem resolution.

Has full oversight to resolve client system issues until fully resolved.

Ensures that client satisfaction and confidence in products and services are maintained.

May act as a consultant with clients, making recommendations on bankcard system configurations that will best suit the client's needs.

Responsible for ensuring that all communications are accurate, comprehensive, and professional.

Responsible for processing approved credit packages.

Prepares contractual documents as required.

Other duties as assigned.

Qualifications:
Requires a college degree in Business, Finance, Business Administration or a related field

1-2 years of bankcard products and services, client account services support management within the bankcar industry.

Some general bankcard operations or other directly related experience.

A combination of experience and education may meet requirements.

Proficient knowledge of bankcard implementations and account management.

Full knowledge of the bankcard product line and its applications, general bankcard Operations knowledge helpful.

Solid technical support skills.

Working knowledge of related computer systems and software.

Solid project management skills.

Ability to work independently.

Demonstrated ability to problem solve and develop customized solutions.

Proven client relationship skills.

Must have strong communication skills, both verbal and written.

Solid analysis and judgment skills.

Possess proficiency-level skills in MS Office Suite products.