Business Systems Analyst - Risk - SLC - Hybrid Schedule

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Enterprise Risk Management assists senior management in identifying and assessing key risks (e.g., operational, financial reporting, etc.) and related controls.  The challenge is identifying the correct qualitative and quantitative measures and using them to help mitigate risks that are beyond the appetite of the Company’s stakeholders. Working in Enterprise Risk Management is a unique opportunity and establishes a great foundation for a banking career, as analysts are exposed to the broad scope of the bank holding company, its subsidiaries, and its operations.

Responsibilities

We are currently seeking a Business System Analyst to support the Integrated Risk Management System.  The ideal candidate for this position will have the skills and experience necessary to:

• Maintain responsibility for various system functions including incident, change, system and project management.
• Troubleshoot application and user access issues and make recommendations for improvements and changes.
• Document incident items and escalate as necessary.
• Work with vendors as needed to resolve issues.
• Facilitate new or enhanced change management requests and post change validations.
• Be responsible for application and infrastructure monitoring.
• Perform other duties as assigned

Qualifications

• A Bachelor's in computer science, Information Systems, Business Administration or other related field   
• 0-2 years’ experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience.
• A combination of education and experience may meet requirements.
• Working knowledge of business systems and applications, incident and change management, project and systems management.
• Experience with system interfaces.
• Knowledge of department-specific processes and procedures.
• Solid analytical, organizational, trouble shooting and problem-solving skills.
• Ability to elicit, gather and analyze data.
• Solid technical and non-technical communication skills, both verbal and written.

Located in the heart of downtown Salt Lake City, the Zions Bank Building serves as the headquarters of both Zions Bancorporation and Zions Bank. The building sits adjacent to City Creek Center, a world-class shopping and dining destination with more than 100 stores and restaurants. The Zions Bank Building stands tall among Salt Lake City’s central business district, providing hundreds of team members with an exceptional work environment and features such as:

• Easy access to the City Creek UTA TRAX station, as well as various electric vehicle charging stations in most City Creek area garages;
• An employee-only fitness center and bike storage;
• An employee lounge, kitchen, micro market, game tables, couches and TVs;
• Private mothers’ rooms and lockers; and
• Access to downtown shopping, dining, arts and entertainment.