What are the responsibilities and job description for the Product Specialist position at Zip Products Inc?
Description:
Job Summary
This is a full-time non-exempt position.
Monday – Friday 8am-5pm
Essential Functions:
- Update Products within the Business’s ERP (MACH)
- Entry of new products to the Business and Vendor’s Standards
- Maintaining existing product to the Business and Vendor’s Standards (Update Pricing, Product Description, Vehicle Application, New Minimum Order Quantities, Discontinued Products etc.)
- Tracking of Unsourced and Discontinued Products
- Update Previously Entered Products to Current Standards
- Update Product on the Business’s Website
- Audit New Items for Technical Website or Data Entry Errors
- Properly Catalog Product within the Website’s Established Category Structure
- Research and Add Cross Sell Items to New and Existing Products
- Review Sourced Product Imagery and Determine if in-house photography is necessary
- Communicate with in house Media Team to update Products appropriately
- Update Previously Entered Products to Current Standards
- Verify Daily Import of New Products from MACH
- Complete Projects Provided by Management Team related to Product
- Communication with Vendors
- Establish and Maintain Relationships with New and Current Product Vendors
- Establish and Maintain Relationships with New and Current Product Manufacturers
- Receive and Implement Product Updates Passed down from various Vendors and Manufacturers to include but not limited to pricing, product description, vehicle application, discontinued product, etc.
- Coordinate Manufacturing Timelines and Delivery of various Products
- Properly Catalog and Track Tooling used to Produce Exclusive Products
- Communicate Discovered Product Defects and Application Errors
- Receive Vendor Related Rebates and Promotions
- Work within the Company and Organization on various product related projects
- Communicate with Intercompany Management and Departments on Product related Inquiries
- Identify New Product Opportunities for intercompany Manufacturing and Rebuild Departments
- Notify Sales and Marketing of New Product Launches and Current Product Updates
- Notify Sales and Marketing of Upcoming Vendor Rebates and Promotions
- Notify Purchasing of Product Updates
- Coordinate Large Deliveries with Warehouse and Receiving
- Communicate Necessary Quality Control and Storage Procedures with Warehouse and Receiving
- Communicate with Accounting on Projects with Large Capital Commitments
- Identify Products for Sales and Marketing to Promote through the Company’s various Channels
- Product Updates Related to Print Catalog Production
- Cross Train on Positions within the Product and Purchasing Team
Other Duties Related to the Department as Assigned
Requirements:
Key skills and competencies of the position include, but are not limited to:
- Computer and Microsoft Application Familiarity
- Strong Grammar and Syntax Skills
- Time Management Skills
- Clearly and professionally communicate with others
- Friendly personality
- Customer service experience
- Basic Automotive Knowledge Preferred
