What are the responsibilities and job description for the AR Coordinator position at Zipline Logistics?
Job Description
Job Description
Description :
What does Zipline Logistics do?
Zipline Logistics is the only third-party logistics solutions provider in North America that exclusively serves the consumer-packaged goods sector. Our uniquely qualified carrier network, world-class team of retail transportation experts, and state-of-the-art shipper intelligence tools maximize client revenue and gross margin by eliminating out-of-stock through optimized, on-time in-full performance. By focusing on retail specialization, we have maintained a customer satisfaction score ranking 5 times the industry average throughout consecutive years of award-winning growth.
Zipline is passionate about operating under its values of Partnership, Integrity, Accountability, Education & Experience, and Communication.
What is Working for Zipline Like?
At Zipline, employees have a voice and are empowered to do their best work through supportive leadership. As previous winners of the Best Place to Work and Wonderful Workplaces awards, Zipline prioritizes employee culture and well being to ensure an inclusive and positive working environment.
Job Title : AR Coordinator
Division : Finance
Reports To : Director of Finance
FLSA Status : Full-Time; Non-Exempt
POSITION SUMMARY :
The AR Specialist will be responsible for managing accounts receivable, contacting customers regarding overdue payments, and ensuring timely and accurate collections of outstanding invoices.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Manage Accounts Receivable : Monitor and manage a portfolio of accounts, ensuring timely follow-up on outstanding invoices.
- Client Communication : Contact clients via phone, email, or other channels to remind them of overdue payments and arrange payment plans as necessary.
- Record Keeping : Maintain accurate and up-to-date records of all collection activities, including payments, promises to pay, and any correspondence with customers.
- Issue Resolution : Work with customers to resolve any billing disputes or discrepancies and collaborate with internal departments (e.g., sales, operations) to correct any errors.
- Reporting : Provide regular reports on the status of collections, including aging reports, payment trends, and any potential issues with specific accounts.
- Payment Processing : Process payments, apply credit memos, and update account statuses accurately in the accounting system.
- Compliance : Ensure all collections activities are in compliance with company policies, industry standards, and relevant legal requirements.
- Customer Relationship Management : Build and maintain positive relationships with clients to encourage timely payments and prevent future delinquencies.
- Assist with Credit Risk Management : Provide feedback to management regarding any potential credit risks and make recommendations to improve collections strategies.
Requirements :
