Business Development Representative

Job Description

Job Description

Description :

What does Zipline Logistics do?

Zipline Logistics is the only third-party logistics solutions provider in North America that exclusively serves the consumer-packaged goods sector. Our uniquely qualified carrier network, world-class team of retail transportation experts, and state-of-the-art shipper intelligence tools maximize client revenue and gross margin by eliminating out-of-stock through optimized, on-time in-full performance. By focusing on retail specialization, we have maintained a customer satisfaction score ranking 5 times the industry average throughout consecutive years of award-winning growth.

Zipline is passionate about operating under its values of Partnership, Integrity, Accountability, Education & Experience, and Communication.

What is Working for Zipline Like?

At Zipline, employees have a voice and are empowered to do their best work through supportive leadership. As previous winners of the Best Place to Work and Wonderful Workplaces awards, Zipline prioritizes employee culture and well being to ensure an inclusive and positive working environment.

Job Title : Business Development Representative

Division : Sales

Reports To : President

FLSA Status : Full-Time; Exempt

POSITION SUMMARY :

Primarily responsible for generating new revenue by selling transportation solutions and managing client relationships in a fast-paced, dynamic, and collaborative environment. This role focuses on prospecting, securing, and managing brokerage sales opportunities, where the candidate will leverage knowledge of freight and logistics to drive new business. The role also involves proactive outreach, relationship-building, and utilizing Zipline's technology platforms to ensure seamless customer experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Business Development & Lead Generation : Pursue new business opportunities through phone calls, emails, social media interactions, and networking events like trade shows.

Prospecting & Onboarding : Prospect, onboard, and develop new customers to build a robust client portfolio.

Brokerage Sales : Leverage brokerage expertise to negotiate rates, manage freight bookings, and develop long-term relationships with clients. Ensure customer needs are met through effective coordination of transportation solutions.

CRM Management : Manage and update prospect lists within the Zipline CRM system, tracking leads, sales activities, and follow-up actions.

Knowledge Development : Develop an in-depth understanding of Zipline's value proposition, service offerings, and interactive marketing strategies to communicate solutions to potential clients effectively.

Lead Generation & Nurture Campaigns : Utilize the CRM database and various online resources to execute targeted lead generation and nurture campaigns, engaging prospects effectively.

Performance Reporting : Accurately report on the status of all active business opportunities and track key performance metrics, including calls made, appointments secured, and opportunities generated.

Industry Engagement : Attend retail trade shows and other relevant events to generate new leads and maintain industry knowledge.

Collaboration : Support Zipline’s business development efforts and contribute to the development of collaborative sales and marketing strategies.

Market & Competition Awareness : Maintain a general understanding of market conditions, trends, and competitive landscape to stay ahead of the curve.

Requirements :

• 1-2 years of experience in a sales or business development role, preferably within the transportation, logistics, or related industries.
• Experience working with CRM systems and managing a sales pipeline.
• Thrives in a role where multi-tasking and problem-solving are the daily norm.
• Ability to speak to a diverse group of professionals in-person and over the phone, large and mid-sized groups.
• Can positively respond to change and adapt to a new customers and business priorities.