Optical Manager

Job Description

Position: Optical Manager

$99,375 to $165,625 annually

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and

paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement

programs.

Job Summary:

The Manager, Optical will lead a team of engineers to deploy, manage and maintain DWDM technology throughout the

Wholesail Network’s footprint of Washington, Oregon, Idaho and Montana. You must live within the footprint and be willing to t ravel to job sites and project sites.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended

to reflect all duties performed.

• Ensure timely communication, collaboration, and follow-up between teams.
• Lead continuous process improvement initiatives.
• Provide ongoing mentoring and coaching to Optical engineers.
• Support team planning and preparation of equipment installation, specifications, and drawings.
• Work with third party fiber providers where required to successfully turn up DWDM systems.
• Support inter-team communication with core network engineering team to make sure capacity is provisioned as needed to ensure a congestion free and fully protected IP network.
• Support implementation of DWDM wavelengths and associated muxes to provide OC192 circuits to TDM team. DWDM team minimum circuit size is OC192/10g, smaller TDM circuits will be the TDM team.
• Support optical team to streamline and standardize implementation methods and procedures that allow for scale.
• Generate quote requests, purchase requests and RFPs.
• Attend various meetings with management, departments, and vendors to ensure company objectives are met.
• Participate in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects.
• Work closely with Network Operations personnel to hand-off newly deployed equipment and customer services for ongoing surveillance and management.
• Support the core IP network with the implementation of DWDM wavelengths as needed for capacity.
• Work with IP to ensure new IP pops are accessible once the DWDM network is in place.
• Travel to job sites and project sites as required.
• Maintain a safe and healthy work environment.
• Participate in on-call rotation for DWDM outages.
• Performs other duties as required to support the business and evolving organization.
  
  
  

Qualifications:

• 4 years of DWDM & optical transport experience required.
• 2 years leadership experience.
• Telecom Network experience preferred.
• Strong knowledge of telecommunications design, installation practices and principals required.
• Experience provisioning or commissioning telecommunications network elements such as routers, switches, DSLAMs, PON, TDM, VOIP, DWDM preferred.
• Proficient in reading and interpreting technical documents such as vendor deployment guidelines, white papers, and configuration manuals.
• Ability to coach and mentor developing leaders and aspiring super stars.
• Ability to meet and set short term and long-term objectives for self and assigned team.
• Ability to serve as a collaborative team player within the optical engineering organization.
• Ability to provide excellent customer service.
• Excellent time management skills and ability to prioritize.
• Excellent troubleshooting and analytical skills are required.
• Ability to communicate effectively with all levels within an organization.
• Strong oral and written communication skills are required.
• Ability to operate various office equipment such as personal computer, various software programs including Microsoft Office applications (Excel, Outlook, Visio), and telephone systems.
• Strong attention to detail and problem-solving skills are required.
• Ability to work as part of a team while performing as an individual.
• Ability to work flexible hours including nights and weekends, as well as on call.
• Ability to drive on behalf of the company in a safe and responsible manner.
• Valid driver’s license with a satisfactory driving record.
  
  
  

Knowledge, Skills, and Abilities:

• Ability to sit for long periods of time in a typical office environment.
• Ability to lift and carry up to 20 pounds.
• Position requires flexibility to work within non-standard business hours.
• Ability to travel to project sites and areas in all weather.
• Ability to perform job from high places (i.e., towers and roofs).
• Ability to be exposed to dust, dirt, noise, insects, and cleaning solutions.
• Ability to work in poorly ventilated during extreme heat.
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus.
  
  
  

Work Authorization:

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Work Environment and Additional Information:

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer,

keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Wholesail Networks must be your primary employer. Unless otherwise prohibited by law, employees may not

hold outside employment nor be self-employed without obtaining approval in writing from Wholesail Networks. In holding

outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities

to Wholesail Networks or its business interests.

Diverse Workforce / EEO:

Wholesail Networks is an equal opportunity employer. Wholesail Networks will consider all qualified candidates regardless

of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of

a non-job-related handicap or disability or any other legally protected status.

Wholesail Networks requires a pre-employment background check as conditions of employment. Wholesail Networks may

require a pre-employment drug screening.

Wholesail Networks is a drug free workplace.