Unit Office Clerk - P/T

POSITION DESCRIPTION

POSITION TITLE:

Unit Office Clerk I

STATUS:

Non-Exempt

DATE:

September 2020

LOCATION:

Administration / Multiple Locations

POSITION SUMMARY:

Unit Office Clerk's work are self-directed and able to work independently to service management in their main or various Zippy's store locations! Individuals in these Unit Office Clerk roles are responsible for accurately verifying, receiving and consolidating sales and cash information in preparation of the daily deposit. Additional general duties include processing invoices, assisting the managers with employee files and posting of information from various departments on store bulletin boards.

COMPANY BENEFITS:

• Paid Time Off Accrual
• Free Employee Meals
• Employee Discounts
• Medical, Vision & Dental Plans
• Company Matched 401 9k)
• Incentive & Rewards Programs
• Employee Assistance & Wellness Program

UNIT OFFICE CLERK ESSENTIAL FUNCTIONS:

• Counts and balances the deposit, prepares starting trays and completes all related paperwork concerning the deposit, coupons and reports; reports all large shortages immediately to the Loss Prevention department.
• Balances the end of day sales reports, credit card reports, and gift card reports from the POS registers and the end of day cash reports from the validator safes.
• Inputs and balances all sales reconciliation data and sends the file daily to the Administrative Office.
• Initiates any miscellaneous reports from the register as designated by the Administrative office and does maintenance or programming on the register and validator safes as required (price changes, inputting/deleting cashiers/servers).
• Maintains attendance records for the employee history file and exports the employee timecard file daily. For restaurant stores, also inputs and balances sales and tips data in the employee timecard file prior to exporting.

UNIT OFFICE CLERK OTHER FUNCTIONS:

• Checks in and posts deliveries for goods received onto the daily inventory as required by store. Checks pricing discrepancies on invoices for deliveries received.
• Orders supplies for the office as required and ensures that an ample supply is always available at the store.
• Prints and posts all incoming notices for employees and types any other notices prepared by the Store Manager. Maintains the bulletin boards in a neat and appealing manner.
• Maintains the necessary files at the unit office and keeps the office neat and organized.
• Performs Front-of-the-House duties as required by store and handles all clerical responsibilities within the scope of their duties.
• At specified stores, will be assigned to handle all office responsibilities at multiple stores daily; traveling between the stores will be required.
• Performs other duties as assigned by management, including and not limited to packing food orders, answering phone inquiries and taking phone orders.

UNIT OFFICE CLERK QUALIFICATIONS:

Scheduling:

• Available to work as early as 6:00 am and stay until work is complete; earlier start times may be required as needed
• Full-time clerks must be available Monday – Friday, holidays, occasional weekends
• Part-time clerks must be available Saturday/Sunday and holidays
• May be asked to fill shifts at other locations?

Physical Ability:

• Able to lift about 10 to 20 pounds
• Able to handle bending and squatting
• Walking and standing up to 4 to 5 hours per day

Mental Ability:

• Numerically inclined
• Analytical capabilities
• Problem solving ability

Pre-Employment Requirements:

• Must pass drug screening test
• Passed a tuberculosis (TB) skin test within 5 years of start date.

Environmental Conditions:

• Working in restaurant/fast food environment and in a small enclosed office

Education:

• High School Diploma or equivalent preferred

Experience:

• Prior cash handling and balancing background helpful

Desired Skills:

• 10-key by touch
• Typing skills, 35 to 40 words per minute
• Computer skills

Desired Attributes:

• Accurate with cash handling
• Accurate with numbers
• Ability to plan/organize
• Ability to handle confidential information
• Ability to multi-task and handle numerous interruptions
• Good customer service (internal and external)

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

UNIT OFFICE CLERK PRE-EMPLOYMENT REQUIREMENTS:

• Tuberculosis (TB) Clearance
• Issued clearance with 12 months before start date OR at age 16 years or older (no further testing is required)
• Issued Risk Assessment
• If tested positive or has prior history of testing positive than chest x-ray or symptom screen for clearance is acceptable
• Completing a drug test and yielding passing results.