What are the responsibilities and job description for the Maintenance Technician position at Zips Car Wash?
Job Description
Job Description
The Maintenance Technician will be responsible for providing technical maintenance expertise related to work order processing, installing, repairing, servicing equipment, and overall maintaining wash quality standards and overall product including the vacuum area and pay station throughout the assigned District. This role will involve training of all team members on maintenance, repairs, and safety standards through training programs and scheduled site visits. The goal of this role is to support a reduction of wash down times, closing site-level work orders, and staying within given capital and operational budgets. This role will work closely with the District Manager, Site Managers, local site level team members and Maintenance Director to expeditiously address wash down, wash quality, and facilities related issues. They will also be responsible for reviewing and following up on completion of any 3rd party scheduled projects.
Responsibilities
Maintenance Support
Provide technical knowledge and support during wash down
Perform installation and updating of wash equipment, components, repairing, replacing, troubleshooting equipment and buildings on property
Ensure optimal operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications, troubleshoot malfunctions while training others
Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments
Removes defective parts by dismantling devices; using hoists and hand and power tools; examining form and texture of parts
Adjusts functional parts of devices and control instruments by using hand tools
Advanced electrical work and control wiring, plumbing maintenance, installing, dismantling, repairing and reassembling machinery and equipment
Metal fabrication / welding
Provide resources to site team members to deliver a great wash experience to customers
Scheduled site visits each week to designated sites within district
Actively participate in weekly meetings with operations and support team
Projects can include work being done after normal business hours
Wash Quality
Maintain a work order target as budgeted
Maintain safety standard requirements
Ensure landscaping is maintained neat and clean
Attend weekly wash quality meeting with District and facilities management
Conduct wash quality audits and ensure proper follow up and action including documentation via work orders
Organizational Support
Collaborate with District Manager and Site Managers to provide expert knowledge on facilities and to coach, direct, train local based team members.
Work together with Facilities Maintenance Director to schedule production to budget
Assist acquisitions and new development team in launching locations
Interact with support office to ensure completion of any licensing or permitting requirements
Work directly with District Manager and Facilities Maintenance Director to resolve issues and review overall tunnel operations
Travel and training between all sites in the district performing tunnel repairs and new equipment installs
Partner closely with District / Area team to complete high priority projects and implement new technology launches
Schedule and conduct repair and maintenance projects
Expense Management
Maintain budgeted standards for facilities and equipment repairs / Cap Ex projects
Increase car counts through efficiencies
Reduce or eliminate down time within targeted budget per month per location
Training
Facilitate training with Site Managers
Participate in training of District Manager new hires on daily operating procedures, closing procedures, and any facility or wash related task related to operations
Onsite training of team members concerning quality of wash and best safety practices
Required Skills
2 years’ experience in an industrial, facilities, or manufacturing environment
Knowledge of mechanical / electrical components including shafts, bearings, gear boxes, pumps, motors, drives
Valid driver’s license
Associate degree, equivalent technical training, or appropriate hands-on experience
Certification through a tech / trade school beyond high school preferred
Ability to effectively train team members on the proper way to safely operate equipment while ensuring a high-quality member experience
Strong time management and analytical skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to perform well in a fast-paced environment
Proactive, self-starter on identifying tasks and programs to complete and / or document; strong ability to work under pressure in a fast-paced environment
Available to be on-call during weekends
Available to do project in evening after normal business hours
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