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Financial/Insurance Coordinator

Zirbel Orthodontics
Cottage Grove, MN Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

About Us :

We provide exceptional orthodontic care with a focus on creating beautiful, healthy smiles. We pride ourselves on delivering outstanding patient experiences in a friendly and welcoming environment. We are seeking a highly organized and motivated Financial & Insurance Coordinator to join our team and help manage our patients' financial and insurance needs.

Position Overview :

The Financial & Insurance Coordinator plays a vital role in ensuring the financial aspects of our patient care are handled efficiently and effectively. This position involves working directly with patients and insurance providers, ensuring accurate billing and verification of benefits.

Key Responsibilities :

  • Insurance Verification : Verify patients' insurance benefits, confirm coverage details, and provide patients with accurate estimates of their treatment costs.
  • Billing & Collections : Process insurance claims, follow up on unpaid claims, and communicate with insurance companies to resolve any discrepancies.
  • Financial Counseling : Offer financial solutions to patients, including payment plans and financing options, while ensuring clear communication of all financial responsibilities.
  • Patient Communication : Address patient inquiries regarding insurance coverage, billing statements, and payment options in a professional and timely manner.
  • Accounts Receivable Management : Monitor and maintain accurate patient accounts, including overseeing aging reports and working with the team to reduce outstanding balances.

Qualifications :

  • Experience : Minimum of 1 year of experience in insurance verification, billing, or financial coordination, preferably in an orthodontic or dental office setting.
  • Knowledge : Strong understanding of dental / orthodontic insurance plans, codes, and billing practices.
  • Skills : Excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
  • Communication : Strong interpersonal and communication skills, with the ability to explain complex financial information in an understandable manner.
  • Customer Service : A compassionate and professional attitude when dealing with patients' financial concerns.
  • Why Join Us?

  • Competitive Salary based on experience.
  • Comprehensive Benefits Holiday, vacation and sick pay provided, retirement plans
  • Positive Work Environment with a supportive, team-oriented culture.
  • Opportunities for Growth : We believe in investing in our team’s professional development and offering opportunities for advancement.
  • Work-Life Balance roughly 25 hours / week
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