Part Time Retail Sales Specialist

Part Time Retail Sales SpecialistJob SummarySell Zirrus products and service offerings by determining the needs of the customer and then presenting a solution that meets their needs. Create energy and excitement in retail around the "sell" of Zirrus offerings. Promote insight into our products, services, plans and technology that directly enhances the customer experience and supports sales growth.Essential Job FunctionsProvide and close sales opportunities based on the customer's needs and follow the Delivering the Zirrus Experience sales processAdhere to the Guiding Principles of the sales organization while also exhibiting the Core Characteristics of the Zirrus sales professionalConsistently meet or exceed sales goals as assigned by the Store SupervisorDevelop, nurture, and maintain effective customer relationshipsGreet and assist customers; create a positive customer experienceAssist and coordinate all aspects to support a customer sale - serve as a utility playerFacilitate continuity and serve as the conduit between sales and the customerUnderstand customer needs to provide appropriate match of products and specific information (e.g. product features, pricing and after-sales services)Answer customers' questions and concerns about products / servicesExplain benefits of products and services in support of sales goalsConduct price and feature comparisons to facilitate purchasingInform customers about promotions and special offersExplain and Connect our team's ability to provide ongoing support for products and servicesCross-sell productsPerform customer calls : cold, follow up, retention, etc.Responsible for maintaining store presentationProcess customer payments at POSAssist in-store with managing inventory, stock, and merchandisingStay current with new products / services / technologyPassionate about providing customer and sales solutions; eager to engage with othersWilling to learn and embrace company policy and guidelines.Share customer feedback with the teamMust be able to travel between retail storesRequires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background check, fingerprinting, and application process.Other duties as assignedKnowledge, Skills and AbilitiesInterest and aptitude in technologyHighly skilled in usage of technology and committed to continued learning for new products, services and features as they evolveAbility to deliver great customer experiences and motivated by constant customer interactionGeneral Industry Knowledge - with insight into the retail sales process and applicationAbility to make competitive comparisons and negotiate beneficial outcomesExcellent communication and listening skills; conversationalist that promotes open and comfortable dialogue with customersStrong interpersonal skillsAbility to manage perspective and be understandingKnowledgeable of consumer behavior principlesKnowledge of inventory processes and proceduresAbility to perform in fast-paced, changing work environmentAbility to work flexible shifts, work hours, etc. that are based on business needsBilingual ability with Spanish and English is a plusEducation and ExperienceProven experience in a retail sales environment3 plus years retail sales experience, preferredHigh School Diploma requiredDegree in a relevant field preferred; or equivalent experience commensurate with the job