What are the responsibilities and job description for the Sales and Service Coordinator position at zobility?
Role Overview
- The Technical Coordinator WI will manage technical service, sales support, and troubleshooting activities at the Harley-Davidson Tomahawk plant.
- Key responsibilities include managing orders, tracking shipments, monitoring inventory levels, and product usage.
- The role requires extensive ERP experience for invoice reconciliation and utilizing PC capabilities effectively.
- Develop effective account management strategies to provide exceptional customer service.
- Perform daily quality audits and tests to ensure processes meet specifications.
- Represent Client at plant meetings and provide reports to customer management and staff.
Qualifications
- AS/AA or BA/BA in engineering, technology, or business.
- 1-3 years of relevant experience in manufacturing with sales or service background.
- Strong work ethic, excellent customer relationship skills, and strong communication abilities.
- Effective problem-solving and technical leadership skills.
