What are the responsibilities and job description for the Technical Trainer position at Zobility?
Job Description :
Provide live and virtual technical training to dealership technicians in the areas of diagnosis, service, and maintenance of all automotive systems on Client, Dodge, Jeep, Ram, Alfa Romeo, and FIAT vehicles.
Drive new model vehicles for evaluation and product familiarity.
Prepare for and maintain the highest-level of technical proficiency in all Skill Areas.
Maintain inventory and functionality of tools, components, vehicles and facility.
Support the Course Development Team if / when required.
Assist in the development of training schedules.
Assist with individual course registrations and roster processing to ensure optimal course seat fill.
Prepare content delivery using cameras and online platforms to maximize technician involvement.
Coordinate with Business Center Field personnel on training initiatives, as required.
Communicate with dealership personnel on training requirements.
Counsel with Service Managers to help them understand and utilize technical training for the benefit of the dealership.
Requirements :
Technical knowledge of automotive components and systems.
Demonstrated ability to work skillfully with highly technical diagnostic equipment, including : Scan Tools, Lab Scopes, DVOMs, Air Conditioning Recycling Equipment, Vibration Diagnostic Equipment, etc.
Ability to interact effectively with various personality types.
Strong communication skills - written and verbal.
Ability to complete tasks with minimal direction, including self-guided study, to stay current with technology.
Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.).
Must have excellent time management and organizational skills.
Experience with Zoom, Adobe Connect, YouTube or other online content presentation platforms is preferred, but not required.
A degree is preferred but if you've got good experience, we'll take that, too.
Minimum of two years' experience as a technician (Client brands dealership preferred).
Experience teaching automotive preferred.
Willingness to travel, as needed (up to 30%).
Work Environment :
Work is performed in classroom, shop and office.
Continuous use of personal protective equipment, such as safety glasses, gloves, and head protection may be required when working certain situations.
You can also be exposed to automotive fumes, fluids, noise, smells, sharp edges and bump hazards that require PPE and safety precautions.
Classroom work may involve standing, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use.
Management of camera equipment and cabling is necessary to maintain a safe working area.
Office work involves sitting at a computer and using virtual classroom tools and material to present content to a virtual audience.
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
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