What are the responsibilities and job description for the User Experience Professional position at zobility?
Job Overview:
Responsibilities:
Zobility, a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India, is seeking a highly skilled User Experience expert to join our team as a UX Research and Test Engineer. In this role, you will be responsible for providing detailed benchmark information, helping establish target criteria, direction for screen layouts, executing customer clinics and user studies, and conducting physical validation testing of the system's target achievement.
Responsibilities:
- Benchmark competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectations.
- Identify key performance attributes and feature requirements to maximize the HMI/GUI ease of use and satisfaction.
- Review and evaluate information architecture, interaction designs, UX writing, and motion designs.
- Conduct UX research including usability tests, surveys, AB tests, and other methods.
- Design tasks, questions, and prototype requirements.
- Recruit and schedule sites and participants.
- Collect observational and diary-based studies.
- Conduct statistical analysis and interpret data.
- Create empathy maps, affinity diagrams, and provide actionable recommendations based on results.
- Analyze 3rd-party customer survey data to support system requirements and predictions of future system performance.
