What are the responsibilities and job description for the User Experience (UX) Research and Test Engineer MI position at Zobility?
Job Description : This role will be responsible for variety of functions within the region and globally (Vehicle Competitiveness, Product Planning, Vehicle Connected Services and Infotainment / Electrical design teams) to provide feedback and set direction for system requirements for current and future In-Vehicle-Infotainment (IVI) and telematics systems.UX Research and Test Engineer will be responsible to provide detailed benchmark information, help establish target criteria, direction for screen layouts, execute customer clinics and user studies, and conduct physical validation testing of the system's target achievement.
Responsibilities :
Benchmarking of competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectationsIdentify key performance attributes and feature requirements to be adopted to products to maximize the HMI / GUI ease of use and satisfaction.Review and evaluate information architecture, interaction designs, UX writing and motion designs.Conduct UX Research including but not limited to Usability Tests, Surveys, AB Tests, Other Methods : Design tasks, questions, and prototype requirementsRecruit and schedule sites and participantsCollect observational and diary based studiesConduct statistical analysis and Interpret dataCreate empathy maps, affinity diagrams, and provide actionable recommendations based on the resultsAnalyze 3rd-party customer survey data to support system requirements and predictions of future system performancePlan and support testing (physical and software-based), validation, and verification of IVI and Telematics systems, ensuring high quality, on-time delivery, and overall system qualification
Skills :
Familiar with UX Analytics, accessibility, Voice User Interactions, responsive design, and micro interactions.Self-motivated and effective communicator with a strong interest in emerging technologies and the ability to create and deliver presentations to push new ideas through the company.
Education :
Bachelor of Science in Mechanical, Electrical, Computer, Industrial, Biomedical, or Human Factors Engineering, Human computing interaction, Human centered design engineering.
Travel Required :
Ability to travel to Japan up to 2-3 times per year and to regional sites (AZ, TN, Canada, Mexico) 4-5 times per year.
Additional info :
A lot of collaboration with Japan - night meetings can be taken in officeCalls with Japan - a regular weekly meeting but could be morePotential for travel to Japan, AZ, TN, Mexico - planned tripsBS Human Centered Design, Human Factors, EngineeringUX Research role in the auto space.Usability studies, AB testing, analysis of data, voice of customer feedback, subjective data and turn into objective dataEvaluate and use system from user point of viewCommunicate those concerns to teams in US and JapanWritten and verbal communications are extremely important including presentationsUX design space - new software they utilize for screen creation and flow creationWe offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
