What are the responsibilities and job description for the Hiring for Change Management/ITSM at Waukegan, Illinois 60085 position at Zodiac Solutions, Inc?
Title: Change Management/ITSM
Location: Waukegan, Illinois 60085 (minimum of 3 days or as dictated by the client’s work policy.)
Contract
Location: Waukegan, Illinois 60085 (minimum of 3 days or as dictated by the client’s work policy.)
Contract
- Audit implemented changes for Policy compliance. Primarily, but not limited to, High/Medium risk changes and for manufacturing locations.
- Audit proposed changes Pre-CAB reviews, documentation.
- Run regular investigations to identify unauthorized changes
- Data mining on issues caused by changes
- Report Change metrics to stakeholders and other business units to provide actionable information
- Manage failed change process
- Standard change re-certification (yearly)
- Manage Year-End change exemption process
- Train the Change staff in adopting formal methods in assessing the impact of proposed changes. This may require creation of additional templates that help in thorough assessment of risks and impacts from the proposed changes
- Change-related knowledge articles management (need based)
- Manage CAB process and meeting
- Verify pre-production testing
- Identify low risk and repetitive changes and make efforts to convert them as Standard Changes
- Periodically analyze the Urgent(Emergency), Expedited Latentchanges to identify and investigate any possible misuse of these change categories
