Demo

Client Rep Foundations

Zodiac Solutions
Providence, RI Full Time
POSTED ON 3/26/2025 CLOSED ON 4/27/2025

What are the responsibilities and job description for the Client Rep Foundations position at Zodiac Solutions?

Job Summary
We are seeking a dedicated and dynamic Client Representative to join our team. This role is essential in providing exceptional client services and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, a knack for sales, and the ability to analyze client needs effectively. As a Client Representative, you will be the first point of contact for our clients, helping to foster relationships and drive engagement.

Responsibilities

  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
  • Utilize excellent phone etiquette to conduct outbound calling and follow up with clients.
  • Communicate effectively with clients to understand their needs and provide tailored solutions.
  • Perform data entry tasks accurately to maintain up-to-date client records.
  • Analyze client feedback and data to improve service delivery and enhance customer experience.
  • Collaborate with team members to ensure seamless service delivery and support sales initiatives.
  • Provide multilingual support when necessary to accommodate diverse client backgrounds.
  • Maintain a professional demeanor while representing the company in all interactions.

Experience

  • Proven experience in customer service or client-facing roles is preferred.
  • Strong sales skills with a demonstrated ability to engage clients effectively.
  • Proficiency in computerized systems for data entry and client management.
  • Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
  • Ability to analyze information quickly and make informed decisions based on client needs.
  • Multilingual abilities are a plus, enhancing our capacity to serve a diverse clientele.

Join us as we strive to deliver outstanding client experiences while growing your career in a supportive environment!

Job Types: Full-time, Contract

Pay: $70.00 - $75.00 per hour

Expected hours: 84 per week

Schedule:

  • Day shift
  • Monday to Friday

Work Location: On the road

Salary : $70 - $75

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