What are the responsibilities and job description for the Offshore site support position at Zodiac Solutions?
Job Overview
We are seeking an Offshore Site Support professional to join our team. The role involves providing technical support and assistance to offshore sites, ensuring smooth IT operations and resolving technical issues efficiently.
Duties
- Provide IT support for offshore sites, including troubleshooting hardware and software issues
- Assist with setting up and maintaining IT infrastructure at remote locations
- Manage help desk tickets and prioritize tasks effectively
- Collaborate with the IT team to implement solutions and upgrades
- Monitor and maintain firewall security measures at offshore sites
- Support desktop users with operating systems, software applications, and computer networking queries
- Utilize Jira or similar tools for issue tracking and resolution
- Familiarity with Mac OS is a plus
Experience
- Proven experience in IT support, particularly in an offshore or remote site environment
- Strong knowledge of IT infrastructure, desktop support, and computer networking
- Proficiency in troubleshooting hardware, software, and network issues
- Experience working with firewalls and ensuring network security
- Ability to work independently and prioritize tasks effectively
- Certification in relevant IT areas is advantageous
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- GWO
Work Location: On the road
Salary : $25 - $30
