Accounts Receivable Specialist

Title

Accounts Receivable Specialist (Hybrid) – Non-Exempt

Job Summary

The Accounts Receivable Specialist is responsible for timely and accurate invoicing of customers and handling payments according to the company’s policies.  In addition, the Accounts Receivable Specialist will be responsible for timely collections and report any issues timely to the Accounts Receivable Manager.

The ideal candidate must have a passion for the timely collection of accounts receivable, the cash conversion cycle and enjoys working in a collaborative team environment. In addition, candidate has knowledge of generally accepted accounting principles, proficient with Microsoft Office, and especially Microsoft Excel.  Prior experience with large database activity, being well organized, and having well-rounded communication skills are a plus.

Duties and Responsibilities

• Creates accurate and timely invoices to customers
• Ensure timely collection of payments from clients, and accurately applying client payments in the accounting system
• Establish and maintain positive relationships with customers
• Proactively working with team members and customers to troubleshoot and overcome impediments to timely collections
• Analysis and investigation of customer issues impacting on-time payment. Includes matching of   data to quoted pricing, invoice information, and customer agreements
• Gain a clear understanding of the invoice validation process utilized by each customer for payment. 
• Conduct periodic analysis and reconciliations of revenue activities, customer invoices, and customer payments
  1. Analysis and reconciliations are conducted between client databases or Vendor Management Systems, internal servicing software platforms, and Sage 100
• Participate in weekly conference calls with sales partners and discuss resolution of outstanding delinquency issues
• Collect accounts by contacting clients referred by clerks; investigate circumstances of non-payment
• Initiates, tracks and maintains all records/files associated with collection activities for each account to include negotiated payment schedules, telephone call documentation, and collection letters
• Updating client set-up for changes to billing addresses and contract billing terms
• Supports and executes the mission, ethics, and goals of the company effectively. 
  1. Represents themselves in a positive and professional manner in the company and community. 
  2. Adheres to dress code with a clean and neat professional appearance. 
  3. Reports on time and as scheduled in order to complete work within the designated time. 
  4. Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from the executive team. 

Job Requirements and Preferences

• Bachelor’s Degree in Finance, Accounting, Business Administration, or related field preferred
• Two to four years of credit and collections experience
• Knowledge of billing and collections procedures
• Prior experience with Hospital Third Party Management Systems preferred
• Prior experience in the Staffing and Recruiting industry preferred
• Prior experience with Sage 100 or ERP systems preferred
• Must have analytical, problem identification, and problem-solving skills. 
• Strong attention to detail and goal-oriented
• Strong Microsoft Excel and Database experience
• High degree of proficiency with Microsoft Office (Excel, Word, Outlook)
• Excellent verbal and communication skills
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities
• Ability to pass Background Check
• Ability to report to our Scottsdale, AZ office for 20-40% of scheduled time worked