What are the responsibilities and job description for the Laboratory Technician position at Zoetis?
POSITION DESCRIPTION
POSITION TITLE:
Laboratory Technician
LOCATION:
Precision Animal Health, Kalamazoo MI
REPORTS TO POSITION TITLE:
Team Lead- Sample Prep or Sample Processing
MANAGER NAME:
Kylar Thornburgh
DATE:
3/28/2025
In completion of the position description, provide definitions for all acronyms.
POSITION SUMMARY
Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e., Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document.
The Laboratory Technician position is primarily responsible for processing customer samples at various stages throughout the laboratory operation in accordance with standard operating procedures. These duties can range from receiving/storing samples, prepping samples for DNA extraction, DNA extraction, and running DNA on various assays to generate data for customers. The Laboratory Technician role is also responsible for restocking inventory in the lab, basic trouble shooting on equipment, and participating in continuous improvement projects. The Laboratory Technician will also participate in CAPA (Corrective and Preventative Actions) investigations that result in process improvements.
POSITION RESPONSIBILITIES
In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.
Percent of Time (sum of responsibilities should equal to 100%)
- Process, store, and dispose of customer samples according to standard operating procedures. 75%
- Maintain supply inventory by using appropriate software to monitor material inventory levels.5%
- Perform basic troubleshooting on equipment throughout the laboratory as needed.5%
- Report deviations from SOPs, or unexpected results in a timely fashion, in accordance with the organization's CAPA (corrective action, preventative action) SOPs.5%
- Contribute ideas and participate in initiatives that will lead to continuous improvement of procedures.5%
- Perform other duties as assigned by Team Lead or Laboratory Operations Manager.5%
ORGANIZATIONAL RELATIONSHIPS
Provide the primary groups or key positions that this position will interact with as a regular part of the position responsibilities. Include any external interactions as appropriate.
- Laboratory Manager
- Team Leads- Sample Preparation and Sample Processing
- Laboratory Training Coordinator
- Laboratory Quality Coordinator
- Project Coordinator
- Applied Innovation and Research Group
- Laboratory Technicians
EDUCATION AND EXPERIENCE
Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).
- High School diploma or equivalent required; Bachelor of Science degree is preferred.
- 0-3 years of relevant experience; Genetics or Manufacturing experience preferred.
- Familiarity with GLP/GMP practices.
- Proficient with Microsoft Office applications and Laboratory Information Management System (LIMS) applications.
- Experience with continuous improvement projects is preferred.
- Experience using standard laboratory equipment and reagents is preferred.
- Experience with inventory management is preferred.
- Experience in a regulated environment is preferred.
TECHNICAL SKILLS REQUIREMENTS
Indicate the technical skills required and/or preferred, as applicable.
- Detail oriented.
- Strong communication skills- Orally and written.
- Strong time management skills
- Strong work ethic- independently and in a team environment.
- Comfortable in a rapidly changing environment.
- The ability to identify and solve moderately complex problems.
- The ability to make decisions that have a moderate impact on others and the business.
- Is accountable for adhering to company standards, guidelines, and values.
PHYSICAL POSITION REQUIREMENTS
Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc.
- Long periods of sitting or standing.
- Ability to lift 20-30lbs.
- Onsite position.
- Overtime/weekend work may be required from time to time.
This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula.
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Diversity, Equity & Inclusion
Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.
Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.
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