Business Intelligence Analyst

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more-from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Summary

The Business Intelligence Analyst is responsible for the end-to-end delivery of analytics and reporting capabilities to both customers and internal stakeholders. The ideal candidate is self-motivated and enjoys working with customers and various internal teams, has a passion for data and how to extract valuable insights to improve business processes and operations. In-depth SQL knowledge and data modeling experience are a crucial foundation to be successful in this role. As part of a dedicated corporate data team, the Business Intelligence Analyst has opportunities to expand on technical skills, such as machine learning and the management of ETL processes.

Essential Functions

• Design, deliver, and maintain robust analytics reports and dashboards based on customer and internal stakeholders needs and demands.

• Stay engaged with customers and product teams to identify and refine analytics requirements.

• Discover customer and market areas of improvements.

• Implement appropriate data models and efficient queries in our Data Warehouse environment.

• Monitor use of analytics capabilities to ensure maximum value and constantly look for innovative improvements.

• Participate with other team members in the design, development, testing, implementation, and documentation of best practice Data Platform and Warehousing solutions.

• Triage and support customer escalations.

• Conduct online and on site training to customers and employees.

Required/Preferred Education and Experience

• Bachelor's Degree BS degree in computer science, math, finance, information technology/systems or equivalent relevant experience Required

• 3-5 years of progressive responsibility and expertise in Analytics/Business Intelligence

• 3 years developing dashboards and reports in analytics packages like Infor Birst, Power BI or Tableau. Prior experience with Birst preferred.

• 1-2 years of developing data flows and transformations through scripting languages or tool configurations

Knowledge, Skills and Abilities

• Proficient in SQL and relational DB technologies for enterprise (large data) applications

• Experienced in data modeling for data warehouse applications in an enterprise (large data) environment.

• Experience working in health care and/or a regulated environment (FDA, HIPPA, etc.) is preferred.

Salary for this position is $95K-$105K base salary annually. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Perks & Benefits

ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events and much more! Our benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD, Paid Time Off and tuition assistance.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.