What are the responsibilities and job description for the Academic Advisor position at Zollege?
Zollege’s mission is to produce freedom through education. We do this through skills-based training that leads to jobs for our students. We are transforming education in this country with high-value, skill-based training that leads to both employment and continuing education opportunities in career fields including Dental Assistant and Medical Assistant.
Academic Advisors (AAs) are the bedrock of student success for our organization. AAs are responsible for the student enrollment to graduation rate and the job placement rate.
Once a student enrolls, Academic Advisors host the enrolled student at the weekly orientation and serves as point of contact for the student until the student starts the class.
Once the student starts the class, the Academic Advisor follows the class lifecycle and weekly checklist to provide nurturing and support producing a 90% graduation rate. The AA helps students secure their externships.
With a few weeks left in class, the AA begins assisting students in their job search and should produce a 80% job placement rate four weeks after class ends for students qualifying for career services.
Salary: $45k - $50k per year, on target bonus of $10k - paid quarterly
Role & Responsibilities:
- Conduct Student Orientations
- Solve L-2 support tickets in a timely manner
- Complete Weekly Checklist
- Complete Class Lifecycle Checklist
- Solve issues to support student and employee experience
- Maintain and develop a list of official hiring and externship partners in each service market
- Work alternating Saturdays to cover phones
- Regularly connect with alumni*
- Other duties as assigned
Preferred qualifications:
- 2-3 years of proven experience
- A degree in a field highly relevant to the job
- Must be able to thrive in a fast-paced, startup environment. Flexibility is a must.
- Ability to build rapport, empathize make a personal connection with our students
- Proficient with Hubspot or similar CRM
*
Why You Should Join Us:
- See your work foster results that have a direct impact on the company's mission and goals.
- employer-sponsored medical, dental, vision, and other supplemental benefits,
- 401(k) plan with employer match
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Extended hours
- Monday to Friday
- Weekends as needed
Application Question(s):
- Would you like to receive SMS messages communication in regards to your application and any further updates from Zollege?
Experience:
- Microsoft Office: 1 year (Preferred)
- Academic advising: 3 years (Required)
Ability to Commute:
- Cedar Park, TX 78613 (Preferred)
Ability to Relocate:
- Cedar Park, TX 78613: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Cedar Park, TX 78613
Salary : $40,000 - $50,000
