What are the responsibilities and job description for the Field Service Technician position at Zolon Tech Solutions, Inc.?
Title : Field Service Tech IIILocation : San Diego CA 92113Duration : 6 Months - Temp to permJob Description : Support consists of software and hardware installs, hardware moves, add or changes of hardware / software and maintenance. PC refresh support consisting of imaging PCs, installing software and deploying to users. Support of mobile devices iPhones and iPads. Demonstrated customer service and technical knowledge gained from prior experience to resolve issues surrounding installation, usage, and training on software and / or hardware products.Skills Required : Proficient with a variety of MS Operating Systems : Win11 and Win 10. Troubleshooting skills for applications running on MS Windows based platforms (Office M365, browsers, printers, etc).Experience Required : Basic understanding of networks Desktop / Laptop hardware repair Experience with Microsoft AD Knowledge in Asset Management Excellent customer service skills Excellent communication skills - both oral and written Ability to work well with others in a team environment. Adheres to standards as defined in Standard Operating Procedures.Education Required : Associates degreeEducation Preferred : 6 Years’ experience with High School or 3 Years’ experience with AA or 0 Years’ experience with BS / Associate's degree preferredThanks & Regards,Sai Sree KunchaZolon Tech
