Systems Engineer (Autopilot & MECM)

• Successfully migrate existing MECM image deployment processes to Autopilot image deployment without disruption of ongoing operations, managing a smooth and seamless transition with minimal impact on end-users and IT workflows.
• Implement standardized image deployment workflows using Autopilot to provision new devices with consistent configurations, settings, and applications.
• Ensure that deployed images meet organizational standards and compliance requirements.
• Simplify and streamline the deployment process by leveraging Autopilot's self- service capabilities and cloud-based provisioning.
• Reduce the need for manual intervention and onsite imaging, enabling faster device deployment and reduced IT overhead.
• Improve the end-user experience by providing a more seamless and personalized onboarding process for new devices.
• Utilize Autopilot's user-driven enrollment options and customization features to tailor the deployment experience to individual user preferences.
• Strengthen device security and compliance by enforcing policies and configurations during Autopilot image deployment. Implement security features such as device encryption, conditional access, and compliance checks to mitigate security risks.
• Utilize Intune as the central management platform for Autopilot image deployment, allowing for unified management of devices and configurations across the organization. Ensure that all deployed devices are consistently managed and monitored from a single console.
• Take advantage of the scalability and flexibility offered by Autopilot and Intune to support organizational growth and changing business needs.
• Scale deployment processes efficiently to accommodate varying device volumes and deployment scenarios.
• Expedite the deployment of new devices by automating provisioning tasks and eliminating manual imaging processes.
• Reduce the time required to onboard new devices, allowing end-users to access corporate resources more quickly.
• Leverage reporting and monitoring capabilities in Intune to track deployment progress, monitor device compliance, and identify any deployment issues or challenges.
• Generate actionable insights to optimize deployment processes and address any issues promptly.
• Continuously evaluate and optimize Autopilot image deployment workflows to enhance efficiency, reliability, and user satisfaction.
• Stay informed about new features and updates in Autopilot and Intune to leverage the latest capabilities for ongoing improvement.
• Develop and maintain technical documentation including methods of procedure, SOPs, and technical diagrams.

Required Qualifications:

• 8 years of experience with a Bachelor s; 4 years of experience with Masters.
• Expertise with Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM); Configuring and managing MECM/SCCM as related to imaging.
• Strong knowledge and hands-on experience with Microsoft Autopilot for deploying and provisioning Windows devices, including configuring Autopilot profiles, enrollment processes, and deployment automation. (Including both hybrid and Microsoft Entra joined scenarios)
• Administering and supporting a co- management environment that allows use of both Configuration Manager and Intune.
• Intune admin experience related to policy management, device enrollment, application management, and profile configuration.
• In-depth understanding of Windows operating systems including Windows 10 and Windows 11, and experience with deployment methods, customization options, and compatibility considerations.
• Proficiency in scripting languages such as PowerShell to support deployments or application tasks where greater customization or automation is needed.
• Experience in creating, customizing, and maintaining Windows images for deployment using MECM/SCCM, including driver injection, software integration and imaging optimization.
• Ability to troubleshoot and resolve issues related to the imaging and deployment process, ensuring that all devices and systems are configured and function properly.

Design, develop, implement, and manage the end-to-end imaging and deployment lifecycle using:

o Auto Pilot/Intune

o MECM

o Imaging

o MS Entra/AD

o Co-Management

o Intune admin Policy Management/ Application management, device enrollment.

o PowerShell scripting

• Excellent problem-solving capabilities and can thrive in a fast-paced work environment.
• Strong communication skills with the willingness to collaborate with cross-functional departments and teams.
• Ability to obtain a Public Trust Clearance

Education/Certification Required:

• 8 years experience in a similar role. Bachelor s degree required, Master s degree preferred.