What are the responsibilities and job description for the Sales Operations Manager position at Zone & Co?
About Zone & Co
Zone & Co is a leading provider of cloud-native software solutions built on the Oracle NetSuite platform. Our company is dedicated to serving finance and accounting professionals by offering a portfolio of innovative apps known as Zone Apps. These apps are specifically designed to simplify and automate critical financial data and workflows across various business entities.
As a Software-as-a-Service (SaaS) provider, we empower our 1,500 customers worldwide to work smarter, faster, and more securely while maximizing the value of the Oracle NetSuite platform. Our comprehensive suite of solutions includes advanced billing and revenue recognition, robust reporting capabilities, accounts payable automation, streamlined payment processing, efficient reconciliations, and seamless approvals. Learn more at www.zoneandco.com or follow us on LinkedIn : linkedin.com / company / zoneandco
About the role : Are you ready to take on a pivotal role in optimizing sales processes and empowering a high-performing sales team? As a Sales Operations Manager at Zone & Co, you will be at the heart of our sales strategy, ensuring efficiency, data-driven decision-making, and seamless operations. By managing workflows, enhancing forecasting accuracy, and fully leveraging our sales tech stack, you'll play a critical role in driving the success of our sales organization.
This is a highly visible role, one that is not "back-office" only, but requires significant and proactive involvement at the rep and front-line manager level for sales, solution consultants and partner & alliance team members. The role will have significant involvement and interaction with the CRO and offers key opportunities for growth, cross-departmental collaboration and impact to the bottom line.
Key Responsibilities :
- Develop, standardize, and refine sales processes to enhance efficiency and predictability.
- Proactively uncover opportunities for improvement at the rep and team levels through data analytics, significant and consistent engagement with salespeople and sales leadership and close inspection of daily trends and fundamentals.
- Manage the sales pipeline and workflow, ensuring alignment with company goals.
- Analyze historical data and market trends to deliver accurate sales forecasts.
- Collaborate with revenue leaders to plan and allocate resources effectively.
- Monitor and optimize key performance indicators (KPIs) to improve sales efficiency.
- Identify and resolve bottlenecks in the sales process using data-driven insights.
- Partner with Sales Enablement to design and implement training programs that elevate the sales team's skills and knowledge.
- Support onboarding for new sales hires, equipping them with the tools and insights needed for success.
- Work closely with marketing teams to define outreach strategies and implement lead management processes.
- Design, align, and optimize territory assignments for sales teams to maximize market coverage.
- Map customer data to identify underperforming areas and opportunities for growth.
- Conduct regular audits to maintain data integrity and resolve inconsistencies.
- Provide training and support to ensure best practices in CRM usage and data entry.
Qualifications
Benefits
Benefits at Zone are all about helping you lead a fulfilling life outside of work. We know work is only one part of your life, so we do everything we can to support it. We offer fully paid parental leave. All on top of fully-covered, top-tier health insurance, and unlimited vacation. We are 100% remote! See our full list.
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we're eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.
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