What are the responsibilities and job description for the Customer Experience Champion position at Zones?
Overview of the Role:
The Wireless Store Manager is a critical position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. As a member of our team, you will be responsible for leading a team of sales professionals, managing store operations, and driving sales results.
Main Responsibilities:
- Sales Leadership: Lead by example, setting high standards for customer service and sales performance
- Store Operations: Manage store operations, including inventory management, visual merchandising, and scheduling
- Team Development: Recruit, train, and develop high-performing sales teams
- Community Involvement: Participate in community events and initiatives that support our mission
Requirements: To succeed in this role, you will need:
- A minimum of two years' experience in sales, leadership, or a related field
- Demonstrated ability to drive sales results and improve customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances