Customer Service Representative Portchester

Zoni’s Student Service Representatives are multilingual experts providing excellent service to our students, administrative support to our offices, providing information and responding to inquiries from students, teachers, staff, and visitors. They register and enroll prospective students working collaboratively with various teams within the organization.

Respond to all inquiries (i.e., leads) about Zoni products to all prospective students by phone, email, and mail.

Interview, qualify and enroll students for our English and specialized programs.

Reach goals and objectives of student enrollment criteria

Establish good relationship with agents

Provide superior customer service

Answer telephone calls

Collect registration, tuition, and other payments

Prepare reports

Perform related duties as assigned

In-person

• High School Diploma
• Bilingual English/Spanish
• Sales
• Excellent communication skills Excellent interpersonal skills. Demonstrated writing ability. Ability to advise and provide solutions to problems faced by a diverse student population.
• Excellent Customer Service
  
  

5-day week

Evening schedule

Monday to Thursday: 1:30 PM - 10:00 PM

Friday: 9:00 AM - 5:30 PM

Saturday: OFF

Sunday: OFF

• Schedule is tentative and the hours will be finalized upon hire
• Base hourly pay
• Health insurance
• Dental insurance
• Paid sick time
• Paid holidays
• Annual vacation
• Performance based incentives
• On-the-job training
• Paid in-house trainings and workshops
• Professional Development
• Zoni offers the opportunity to start a great career in the Education industry. 80% of Zoni’s top campus and corporate management started as back-office support. Zoni's corporate culture thrives on promoting within, constant training and education with growing responsibilities.
  
  

$ 17.00 USD - $ 20.00 USD per hour