What are the responsibilities and job description for the Account Management and Growth Leader position at ZonPrep?
About Us
ZonPrep is a market leader in Amazon FBA Prep focused 3PL services, boasting an expansive facility in Georgia.
We cater to large Amazon sellers, providing end-to-end solutions for private label, wholesale, and online & retail arbitrage businesses. Our mission is to streamline your FBA prep process, freeing up valuable time and resources.
Key Account Manager Position
We seek a driven and analytical Key Account Manager to spearhead our client relationship efforts. This individual will be responsible for developing and maintaining strategic partnerships with key clients, driving revenue growth, and ensuring overall account success.
- Foster and maintain long-term client relationships through exceptional service and support.
- Act as the primary point of contact for clients, addressing daily priorities and concerns.
- Collaborate with internal stakeholders to design and implement customized solutions that meet client needs.
- Address client issues promptly and professionally, upholding our commitment to excellence.
- Oversee daily operations and workflow management for a diverse portfolio of client accounts.
- Resolve complex problems and escalate critical issues to ensure seamless account management.
- Develop, document, and maintain client programs, processes, and procedures.
Requirements
- On-site presence at our McDonough, GA location.
- Proven experience in account management, logistics, or a related field.
- Superb organizational skills and attention to detail.
- Strong analytical abilities, with a focus on data-driven decision-making.
- Excellent verbal and written communication skills.
- Capacity to work independently and manage competing priorities in a dynamic environment.
