Education Program Coordinator

Job Description:

Job Title: Education Program Coordinator

Department: Education

Reports to: Manager of School and Family Programs

FLSA Status: Exempt

Job Status: Full-time

Who we are: Located just minutes from downtown, Zoo Atlanta is the oldest and one of the most respected cultural destinations in the Southeast’s largest and most vibrant city. Culture, dining, nightlife, and famously eclectic neighborhoods, not to mention a temperate climate year-round, attract a growing number of newcomers to the one-and-only Atlanta.

As an organization, Zoo Atlanta’s points of pride include being one of only three zoos in the U.S. to house giant pandas; home of one of North America’s largest populations of great apes; and a longtime reputation for excellence in the care and study of reptiles and amphibians. Our mission sets us apart, and every day at Zoo Atlanta is an opportunity for discovery, a chance to contribute to conservation, and a way to make a difference in the lives of the people of our community.

What we offer: As a workplace, Zoo Atlanta is very proud of a commitment to diversity and inclusion and a competitive compensation and benefits package. Benefits include but are not limited to outstanding medical coverage and 403b retirement program match; vacation time buy and sell; professional development training; paid time off for community volunteering; and more.

Perks for this full-time position include:

• Medical, Dental, Vision, Life, and other supplemental insurance
• Retirement Savings Plan (403b) with employer match after 12 months of service
• Paid time off includes vacation, sick and personal days plus holidays
• Tuition assistance program
• Employee Assistance Program
• Employee short term and long-term disability insurance paid for by Zoo Atlanta
• Opportunities for professional development paid for by Zoo Atlanta
• Local discounts and free admission to partnering attractions
• Complimentary family Zoo membership
• Discounted pricing on individual and family education programs, such as Safari Camp, Twilight Trek, NightCrawler, Survival Safari, and much more!
• Join the standby list for free behind-the-scenes encounters with elephants, lemurs, giant pandas, aldabra tortoises!

Who you are: The Education Coordinator advances the mission of Zoo Atlanta through the coordination and creation of learning experiences that engage, educate, and energize program participants to action. This position reports to the Manager of School and Family Programs and supports the Supervisors and Specialist and their programs. This position coordinates program scheduling and program material management. In addition, this individual teaches day and evening programs, as needed, both at the Zoo and in the community. The Education Coordinator is an active member of the Education team and also represents Education on necessary cross-departmental teams.

How to apply: Please apply directly on the Zoo Atlanta Careers website at www.zooatlanta.org/careers

Essential Duties & Responsibilities

• Deliver high quality programming as part of all Zoo Atlanta educational experiences, both daytime and evening/overnight. Programming includes but is not limited to: Safari Day Camp, Field Trip programs, Zoo Mobiles, NightCrawlers, Events, etc.
• Manage program materials, including preparation, organizing, and replenishment
• Maintain program schedule, including assigning shifts for programs and reserving necessary rooms and vehicles as needed
• Assist in training part-time Daytime and Evening/Weekend Educators
• Assist in content development
• Mentor part-time and Seasonal Educators
• Communicate with Educators regarding schedule and program support
• Maintain programmatic tools and resources
• Observe and evaluate staff on program delivery and skills
• Work with the Public Programs Coordinator to maintain the Education Department’s technology including, but not limited to iPads, iPhones, gimbals, laptops, and radios.
• Maintain positive working relationship with project partners, staff, and volunteers including but not limited to Education, Operations, and Animal Management teams, volunteer interpreters, and Docents.
• Assist with Zoo sponsored events, sometimes in early morning or evening hours.
• Any other miscellaneous projects assigned by Zoo Atlanta’s Education management team.
• Must be willing to support Zoo Atlanta’s Vision, Mission, and Values statement.

Other Duties:

• Represent the Education Department on various Zoo wide teams
• Must maintain current animal handling status as well as all Zoo Atlanta mandatory training (i.e. customer service training)
• Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Google Workspace.
• Demonstrated leadership capabilities.
• Extremely strong oral and written communication skills.
• Other duties as assigned