What are the responsibilities and job description for the Seasonal Summer Camp Supervisor position at Zoological Society?

Job Description

Position Title : Seasonal Summer Camp Supervisor

Department : Conservation Education

Reports To : Camp and Community Programs Manager

FLSA Status : Hourly, Non-Exempt

Purpose :

The Zoo Camp Supervisor is responsible for overseeing the daily operations of Zoo Camp, ensuring the safety, well-being, and development of all campers. This role involves leading and supporting camp staff, maintaining a positive and inclusive camp environment, and ensuring that all camp activities run smoothly. The Zoo Camp Supervisor will work closely with Education Department leadership, specifically the Camp and Community Programs Manager, to create an engaging, fun, and educational experience for campers.

This is a seasonal 40-hour per week position. Successful candidates must be able to work Monday-Friday, 8 : 00-4 : 30 from May 12-August 15, 2025.

Essential Job Functions :

Supervise camp staff and provide leadership, support and guidance to Zoo Camp counselors, ensuring they fulfill their roles and responsibilities effectively.
Ensure camper safety by being knowledgeable on all camp policies and procedures and enforce camp rules to maintain a safe environment.
Coordinate and supervise various camp activities and programs to ensure they are engaging, well-organized, and safe for all participants.
Work directly with camp groups, in a leadership or supporting role, to help maintain adult to child ratios and / or handling Education Ambassador Animals, when needed.
Address camper behavioral issues in a constructive and fair manner, fostering an inclusive, respectful camp culture that ensures camper, staff, and animal safety.
Participate in the training and development of zoo camp staff, ensuring they are equipped to carry out their duties and understand camp policies and procedures.
Ensure that camp classrooms and supplies are well-maintained, safe, and ready for use during all activities.
Work with camp leadership to maintain open and positive communication with parents and guardians regarding camper experience, behavior, and any concerns that arise during the camp session.
Foster a supportive and inclusive zoo camp environment where all campers and staff feel valued, respected, and encouraged to grow and thrive.
Serve as a role model for campers and staff, motivating, inspiring, and creating a positive atmosphere within our Zoo Camp community.
Work effectively as part of the education team with staff, volunteers, and interns in all departments.
Model thoughtful, ethical, empathetic leadership in all internal and public collaborators.
Contribute professionally to a collaborative, innovative, and energetic work environment.

Other Functions :

Participates in various Zoo committees as assigned;

Performs other related duties as required.

Performance Factors :

Attendance and Dependability : The employee can be depended on to report to work at the scheduled time, including Saturdays, and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments.

Communication and Contact : The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society.

Relationships with Others : The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society. Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.

Provides excellent customer service in the areas of guest relations and park beautification :

Answers visitor inquiries or finds someone who can;

Is knowledgeable of location of exhibits, restrooms, concessions, rentals, etc.

Disposes of litter and waste throughout the park and zoo facilities.

Education / Experience / Knowledge / Skills :

Must have earned or are currently pursuing a B.S. or B.A. degree in Education, Zoology, Biology, or a related field with previous experience working with children in a camp or informal education setting. Comparable experiences will be considered.

Strong leadership, organizational, time management, classroom management, and interpersonal skills are required, along with excellent written and verbal communication skills.

Must have strong knowledge of environmental education, conservation, biology, zoology, and / or related subjects.

Demonstrated proficiency with computer software programs, presentation skills and attention to detail are required.

Proven ability to successfully handle urgent and stressful situations and make safety-focused decisions quickly and efficiently.

Must have the proven ability to work independently and with an in person team members to create and deliver programming while fostering a positive and collaborative team environment.

Experience working with Ambassadors Animal and in environmental education preferred.

First Aid and CPR certification preferred.

Department of Human Services Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Criminal History Record Information are required, along with a valid PA driver’s license.

Physical Requirements :

Manual dexterity to operate office machinery such as personal computer, telephone, facsimile machine, copier, calculator, etc.

Position is primarily indoors, but also works outdoors and is exposed to all weather conditions.

Position may be physically demanding, and requires the ability to walk on paved and off-road paths and trails, travel in and operate vehicles, and lift up to 50 pounds.

Must be able to work evenings, weekends and holiday as needed.

Occasional off grounds travel may be required.

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