What are the responsibilities and job description for the Account Manager position at Zoom?
Location: Woburn, MA
About Zoom Technical Services
At Zoom Technical Services, we don’t just fill roles — we build careers and drive business success. Specializing in connecting top-tier Hardware and Software Engineers with leading companies, we’ve built a reputation for delivering high-impact staffing solutions. Our strength lies in our deep industry knowledge, strategic approach, and commitment to excellence. We’re not just a staffing agency — we’re a trusted partner in talent acquisition, helping businesses grow and talent thrive.
About the Role
We’re looking for a competitive, results-driven Account Manager to join our high-growth team. If you have at least 1 year of Account Management or Business Development, this is your chance to make a significant impact.
In this role, you’ll drive new business acquisitions, expand existing client relationships, and work closely with internal recruiters to deliver On Demand Talent. You’ll have the opportunity to develop tailored staffing solutions, negotiate contracts, and influence key hiring decisions — all while working in a high-energy, results-focused environment.
This is more than a sales job — it’s an opportunity to shape the future of Hardware/Software staffing at Zoom and be rewarded for your success.
What You’ll Do
🔹 Build and Expand Client Relationships
- Identify and pursue new contract staffing opportunities with engineering managers and decision-makers.
- Develop long-term partnerships by understanding client needs and providing tailored staffing solutions.
- Manage client accounts, ensuring successful service delivery and client satisfaction.
🔹 Drive Business Development
- Conduct high-volume outreach via calls, emails, LinkedIn, and texts to generate new business.
- Qualify leads and schedule meetings with key stakeholders to present solutions.
- Close deals, negotiate terms, and expand client contracts.
🔹 Collaborate for Success
- Work closely with the recruiting team to source and deliver top engineering talent.
- Partner with sales leadership to define hiring strategies and exceed production goals.
- Provide market insights to inform recruitment strategy and identify new opportunities.
🔹 Own the Sales Cycle
- Manage the full sales process from lead generation to contract negotiation and deal closure.
- Ensure seamless communication and successful placements with both clients and candidates.
What You’ll Bring
- 1 year of client facing experience as an account manager in Hardware/Software contract staffing.
- Proven track record of business development and building long-term client relationships.
- Strong communication, negotiation, and presentation skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Analytical mindset with the ability to identify opportunities and close deals.
- A competitive spirit with a drive to win and exceed goals.
- Bachelor’s degree preferred.
Why Join Zoom?
- Uncapped Earning Potential: Competitive base salary uncapped commission — your success defines your income.
- Career Growth: Fast-track promotion opportunities into leadership roles as you hit your targets.
- Dynamic Work Environment: High-energy, result-driven culture with a team that celebrates wins together.
- Professional Development: Continuous learning and growth opportunities to sharpen your skills.
- Comprehensive Benefits: Health, dental, vision, and more to support your overall well-being.
Take the Next Step in Your Career
If you’re ready to build a rewarding career where your success drives business growth, we want to hear from you! Apply now and join a team where you’ll be supported, challenged, and rewarded for your results.
