What are the responsibilities and job description for the RV Parts Associate position at Zoomers RV of Iowa?
Job Title: RV Parts Counter Person
Location: Zoomers of Iowa
Department: Parts
Reports To: Parts Manager
Company Overview: Zoomers of Iowa is a renowned RV dealership specializing in sales, service, and parts for all types of recreational vehicles. We pride ourselves on providing exceptional customer service and maintaining a vast inventory of high-quality RV parts and accessories.
Position Summary: We are seeking a detail-oriented and customer-focused RV Parts Counter Person to join our team at Zoomers of Iowa. The ideal candidate will be responsible for assisting customers in identifying and purchasing the appropriate parts and accessories for their recreational vehicles. This role requires excellent communication skills, a strong understanding of RV components, and the ability to provide exceptional customer service.
Key Responsibilities:
- Greet and assist customers at the parts counter, both in-person and over the phone.
- Identify and locate RV parts and accessories based on customer needs and specifications.
- Provide expert advice and recommendations on parts and accessories to customers.
- Process parts orders accurately and efficiently using the dealership's inventory management system.
- Maintain an organized and well-stocked parts counter and inventory area.
- Handle customer inquiries, returns, and exchanges in a professional and courteous manner.
- Collaborate with service technicians and other departments to ensure timely and accurate parts fulfillment.
- Stay informed about new products, services, and industry trends related to RV parts and accessories.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a parts counter or customer service role, preferably in the RV or automotive industry.
- Strong knowledge of RV components, systems, and accessories.
- Excellent communication and interpersonal skills.
- Proficiency in using inventory management software and other computer systems.
- Ability to lift and carry heavy parts and equipment as needed.
- Detail-oriented with strong organizational and multitasking abilities.
- Customer-focused with a friendly and approachable demeanor.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Employee discounts on parts and services.
- Opportunities for professional growth and development.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $16