What are the responsibilities and job description for the Business Operations Data Consultant position at ZoomInfo Technologies LLC?
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
About the Role:
As a Business Operations Data Consultant at ZoomInfo, you will leverage your experience in B2B marketing and sales operations to deliver strategic insights to our prospects/clients. You'll apply your deep understanding of business functions and B2B data to analyze trends, identify optimization opportunities, and translate complex findings into actionable recommendations. Your knowledge in both business processes and B2B data analysis will help clients maximize the value of ZoomInfo's data products across their sales and marketing organizations through analysis and client engagements.
What You'll Do:
- Analyze client B2B data to identify trends, patterns, and opportunities specific to sales and marketing functions
- Develop custom data solutions that address client challenges in B2B lead generation, account-based marketing, and pipeline management
- Create executive-level reports and dashboards that provide actionable insights for sales and marketing leaders
- Consult with clients on best practices for data-driven decision-making in their B2B sales and marketing operations
- Translate business requirements into technical specifications for the technical analyst
- Provide thought leadership on B2B industry trends and benchmark data to help clients optimize their go-to-market strategies through data & insights analysis
- Actively participate in customer engagement sessions with DaaS Consultants and Advisors
Client Management:
- Define business requirement needs and document rules and logic for use in client implementations
- Ability to understand and solve qualitative problems and present or explain solutions to an audience using top-quality, audience-appropriate communication.
- Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvement
- Demonstrate strong client management by actively engaging in customer sessions alongside DaaS Consultants and Advisors.
Data Analysis:
- Apply quantitative analysis and data visualization to tell the story behind the numbers all while supporting data-driven decision making
- Use technical skills, problem-solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations
- Implement proactive improvements to processes and methods for gathering and aggregating data.
- Find creative solutions to problems when limited information is available
What You'll Bring:
- 3-5 years experience in B2B sales operations, marketing operations, or revenue operations roles
- Proven track record of using B2B data to drive business decisions and improve sales/marketing performance
- Strong understanding of B2B sales cycles, firmographic data, and account-based strategies
- Experience with B2B CRM systems (Salesforce, HubSpot) and marketing automation platforms
- Proficiency in analyzing company and contact data for business insights generation
- Advanced skills in Excel, PowerPoint, and data visualization tools (Tableau, Power BI)
- Working knowledge of SQL for B2B data extraction and manipulation
- Bachelor's degree in Business, Marketing, Economics, or related field
- Experience working with firmographic, technographic, and intent data preferred
- Strategic mindset with strong operational execution capabilities
- Excellent communication skills across technical and business audiences
- Analytical rigor combined with business acumen
- Strategic and analytical mindset with strong business acumen and operational execution capabilities
#LI-PS1 #LI-hybrid
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
