What are the responsibilities and job description for the Digital Voice Solution Engineer position at Zortech Solutions?
Role : Digital Voice Solution Engg
Location : Philadelphia, PA (Onsite)
Duration : 6 Months
Job Description :
The Mid-level Solution Engineer will be responsible for designing, developing, implementing, and executing tests for Customer Premises Equipment (CPE) Broadband products focusing on W-Fi. Using significant levels of available test automation, the engineer will support the fast-paced testing of Broadband products and ensure that test programs are delivered at high quality, on-schedule, on-budget, and successfully deployed to the field. Assists in managing project teams, developing test strategies, and designing quality engineering practices. Able to deploy manual / automation solutions to the fast-paced DevOps paradigm, quickly tailoring solutions to help identify, reproduce, and triage lab / field defects. Able to establish and maintain product test standards, procedures, and methods to enable seamless and efficient hardware / software product releases. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and share expertise.
Core Responsibilities :
Design, develop and test Digital Voice features for Wi-Fi gateway / extender product
Provide technical assistance to teams to troubleshoot Customer Voice issues
Develop and execute comprehensive test plans and test cases regression testing of Voice features
Analyze test results, identify defects, and track them through the bug tracking system (e.g., Jira)
Collaborate with developers and triage engineers to troubleshoot and resolve issues
Contribute to the improvement of QE processes and best practices
Hands on experience with test automation frameworks is a plus
Stay up to date with the latest Wi-Fi technologies and testing methodologies
Work in an Agile / DevOps environment
Adds to team culture of diversity, equity, inclusion, and respect
Preferred Technical Skills :
7 years' experience
Experience with IVR systems for automating interactions with callers
Deep understanding of VoIP technologies, Real-time Transport Protocol (RTP), QoS for prioritizing voice traffic and maintaining call quality
Understanding of TCP / IP networking protocols & Experience with embedded systems development
Working experience of RDKB tech stack and Core networking concepts
Good knowledge with SOC and OEM layers and components like Docsis, HAL
Experience with Docsis3.1 / 4.0 / FDX and Voice test automation framework and tools
Knowledge of OpenWrt or similar embedded Linux distributions
Experience with mesh networking technologies & understanding of IPv4 / IPv6 networking.
Knowledge of network diagnostic tools and packet analyzers (Wireshark, tcpdump)
Understanding of CCSP (Common Component and Service Platform) architecture
Familiarity with Wi-Fi drivers, especially open-source drivers like hostapd
Understanding of network security protocols and WPA / WPA2 / WPA3
Strong knowledge and Hands on experience with Linux operating systems & Yocto
L!-CEIPAL
