Job Title : Account Manager, Northeast, Manchester, NH
Employment Type : Full Time
Job Category : Sales
Reports to : VP, Sales
Location : Manchester, NH
Company Description :
Big Chief Inc. is an innovative and growth-oriented thermal component distribution company dedicated to providing quality thermal solutions that enable customers to maintain optimal operations. We pride ourselves on fostering a collaborative environment where creativity and initiative are encouraged. As we continue to expand our reach, we are seeking a highly skilled Account Manager to join our team.
Job Description :
As an Account Manager you will be responsible for managing and nurturing relationships with existing clients, as well as identifying and closing new business opportunities. The ideal candidate will have a proven track record of exceeding sales targets, excellent communication and negotiation skills, and a strong customer-centric mindset.
Responsibilities :
Client Relationship Management :
- Develop and maintain strong relationships with existing customers.
- Serve as the primary point of contact for customer inquiries, issues, and escalations.
- Understand customers business needs and objectives, and proactively identify opportunities to add value and enhance the client experience.
- Conduct regular check-ins and account reviews to ensure client satisfaction and identify areas for improvement.
New Business Development :
Identify and prospect for new business opportunities within assigned territory.Conduct thorough research to understand potential clients' business challenges, pain points, and goals.Develop tailored solutions and proposals to address clients' needs and position our products / services as the best solution.Lead the entire sales cycle from prospecting and lead generation to negotiation and closing.Sales Performance :
Meet and exceed sales targets and performance metrics, including revenue goals, new customer acquisition targets, and sales activity quotas.Effectively manage sales pipelines and opportunities in CRM software, ensuring accurate forecasting and reporting.Continuously seek opportunities to upsell and cross-sell additional products / services to existing clients.Collaboration and Communication :
Work closely with internal teams, including marketing and customer support, to align strategies and ensure a seamless client experience.Communicate client feedback, market insights, and competitive intelligence to relevant stakeholders to inform product development and go-to-market strategies.Collaborate with sales leadership to develop sales strategies, tactics, and processes to drive growth and achieve organizational objectives.Professional Development :
Stay informed about industry trends, best practices, and competitor offerings to maintain a competitive edge in the market.Participate in training sessions, workshops, and other professional development activities to enhance sales skills and product knowledge.Qualifications :
Education : Bachelor’s degree in business administration, Marketing, or related field.Experience : Proven track record of success in B2B sales, with a minimum of 2 years of experience in account management or sales.Strong business acumen : Understanding of sales principles and techniques.Tech-Savvy : Proficiency in CRM software and other sales tools; ability to adapt to new technologies quickly.Communication Skills : Excellent communication, presentation, and negotiation skills.Self-Motivated : Highly motivated and driven by results, with a proactive approach to prospecting and lead generation.Experience in industrial distribution is a plus.Travel up to 40%.Benefits :
Competitive salary and commission structure.Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.Opportunities for professional development and career advancement.Dynamic and collaborative work environment with a focus on innovation and excellence.
