What are the responsibilities and job description for the Senior Lead, Digital Products position at ZS?
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
ZS’s Digital Products Team helps healthcare companies including pharmaceutical and med-tech to discover, develop and deliver digital services to customers. We engage from end-to-end from shaping organization strategy (where to play, how to win) to developing digital solutions for patient services across disease journeys, drug discovery including de-centralization of clinical trials, advancing digital portfolios through enabling digital therapeutics and Software as Medical Devices.
The Product Manager is a hands-on, functional leader and mentor within the Digital Product’s Team. In this role you will work closely with clients and ZS Digital & Connected Health’s cross functional teams (User Experience, Technology, Regulatory, Legal) across the lifecycle of digital health initiatives.
You will use your product management expertise to guide Product Strategy and Product Management activities with internal project teams and client stakeholders. ou will lead the product vision of digital health innovation project, help execute that vision through outcome-driven roadmap prioritization, and support solution commercialization efforts in the U.S. and other international markets.
What You’ll Do
- Gathering product requirements from clients, advisors, and competitive intelligence
- Developing the product vision, roadmap, and detailed scoping documents for each release
- Overseeing the creation of business requirement documents and aligning with development/UX teams
- Scheduling and running working sessions to ensure designs meet client needs
- Testing the QA environment to validate functionality and client outcomes
- Reviewing user guides and developing new training materials for product releases
- Completing RFIs and RFPs for new opportunities
- Generating customer success plans, especially for charter clients
- Preparing quarterly business reviews and communicating product vision/roadmap
- Building a community of ZS leaders who are aware of the latest product and maintaining the sales playbook
- Maintaining and updating sales collateral, product demonstration scripts, and client-specific commercialization activities
- Crafting deployment approaches considering technology and business transformation
- Supporting the creation of new scopes of work to meet client requirements
- Managing cross-functional teams to develop detailed project plans
- Ensuring meetings are scheduled in advance to align with development timelines
- Collaborating with Project Management and Analyst teams to estimate development efforts
What You’ll Bring
- At least 4 years of post-MBA or PhD work experience; in lieu of an MBA or PhD, candidates with 7-9 years of relevant work experience in product design and management. Would be good to have expertise in UI and UX interface
- Passion for evidence-based healthcare decision making and using Integrated Evidence Planning to inform intelligent Healthcare decisions.
- Holding experience or having a commitment to learning integrated evidence planning, medical affairs, RWE, and HEOR
- High organizational management
- Strong ability to partner with India (offshore) and to delegate critical activities
- Strong client service and communication, especially being nuanced in communication to pushback on needs that run counter to product
- Strong business writing and an ability to create written materials to drive client decision making
